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Commercial HVAC Service Manager Technician

ESCO, Inc. Albany, NY
  • Posted: over a month ago
  • $35,000 to $62,500 Annually
  • Full-Time
  • Benefits: Vision, Medical, 401k, Dental

We are seeking a Commercial Service Manager for our HVAC department, to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Along with building a daily schedule for dispatching our team.

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Work closely with our sales team to provide necessary HVAC equipment replacements
  • Develop and maintain a knowledge base of the evolving products and services
  • Install and assist our team with new heating, ventilation, and air conditioning systems
  • Assist our team with inspecting and performing equipment repairs and replacements
  • Perform routine preventative maintenance
  • Assist our dispatching team to respond to emergency requests
  • Adhere to all safety policies and procedures

ā€‹Qualifications:

  • Previous experience in customer service, HVAC, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • Previous experience in HVAC or other related fields
  • Familiarity with HVAC wiring diagrams
  • Ability to handle physical workload
  • Strong problem solving and critical thinking skills

ESCO, Inc.

Why Work Here?

Incredible, friendly, and talented team to work with. Along with excellent benefits!

ESCO, Inc. (Environmental Services Company) of Albany, N.Y., is a heating, ventilating, air conditioning (HVAC), automatic temperature control (ATC), and energy management system (EMS) service company dedicated to helping clients efficiently manage and control the interior environment of their buildings. ESCO believes in a full-scope approach and advocates to its clients an integrated program offering tighter energy control, optimized comfort levels and reduced operational costs. Our aim is to "build strong relationships with our clients" allowing us to meet each client's unique goals and objectives.

Address

12 Burdick Drive, Albany NY 12205
Albany, NY
USA

Website

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