Technical Applications Specialist
ESAB USA West Lebanon, NH
- Expired: February 02, 2021. Applications are no longer accepted.
Position Summary:This is a customer facing position requiring application knowledge of plasma cutting process and best practices. The ideal candidate will have in depth knowledge of ESAB products, plasma cutting processes and applications support in all areas of mechanized plasma equipment. A major focus for this position is trouble shooting unique customer issues and application problems related to plasma cutting systems and materials.
Broad knowledge of electrical, mechanical, and control engineering methodologies is required. Ability to assist field service engineers with new and legacy product system setup and commissioning as well as developing unique customer tailored application cutting processes. This position will have direct customer interface and supporting functions for our engineering, sales, and technical service organizations.
Qualifications:Associates Degree with 10 years relevant experience in Engineering Technology, Plasma cutting, electromechanical systems, CNC plasma cutting, and customer service Must have excellent technical knowledge of plasma processes and cutting systems Heavy industrial Plasma cutting knowledge or experience preferred.Must have strong public speaking and presentation skills, previous demonstrated teaching and facilitating experience a plus. Must have strong interpersonal skills including excellent communication skills both verbal and writtenPrevious experience creating training documentation, call reports and assessments. Ability to work on high power electrical systems and trouble shoot issues related to those systems.A basic level of proficiency in PowerPoint, Microsoft Word, Publisher, and other Microsoft applications is preferredResponsibilities:Provide end-users with support through product applications and demonstrations Provide field Sales with support on product applications, demonstrations, product opportunities and processesAssist end users with process applications analysisAssists in the development of technical training programs and materialsProvide customer with support on product applicationsRespond to technical inquiries from internal company personnelProject a positive, professional image as a Company representativeWillingness to travel is a must.Relationships and Contacts: Product Development, Sales/Marketing, Engineering, Customer Service, and End-Users
AddressWest Lebanon, NH
TechnologyView all jobs at ESAB USA