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Tier 2 Senior AV/VC Field Technician

EOS IT Management Solutions Inc Seattle, WA
  • Posted: over a month ago
  • Full-Time
  • Benefits: Medical, 401k

Job Summary

Responsibilities:

  • Communicates with management team throughout the day, as it relates to assignments.
  • Commissioning and troubleshooting installations
  • Project reporting and updating
  • Document and report hardware failures also Manages Break/Fix and RMA requests as needed.
  • Jointly develop installations processes and team goals with management team
  • Supervise and Instruct on rack building processes
  • Supervising the onsite team for best installation practices.
  • Onsite Team Training
  • Travel to customer sites nationally when required

Qualifications

Technical Qualifications:

  • Must have strong Microsoft office knowledge.
  • Must have experience with Cisco and Polycom.
  • Must have technical expertise in equipment integration, handling, break/fixing and configuring all hardware related to VC: projectors, VC hardware, Audio, Video and Control connector types, cable types.
  • Must have strong AV Installation experience.
  • Must have experience with – RJ45/CAT6, RS232, BNC, Audio Connectors.
  • Must have experience with Crestron/ Extron, Crestron Toolbox, Clearone / Biamp DSP software.
  • Must have experience High Definition endpoints and projectors.
  • Must have experience with audio / video switchers and rack building.
  • Must have experience with reading CAD and Design/Drawing packs
  • Must have Base knowledge of construction processes as it relates to new conference/events room builds.

Special Qualifications:

  • Must be agile, and exhibit a strong sense of urgency.
  • Must be responsive, efficient, have excellent customer interaction, and exhibit a high level of professionalism.
  • The ideal candidate will not find difficult tech problems deterring or frustrating, but intriguing and will welcome the challenge.
  • Must be comfortable working in a fast-paced, demanding environment, under immense pressure. The pace requires independent and confident thinking, self-motivation and determination.
  • Must be engaged in the process of technical development.
  • Be eligible, willing and able to work and travel throughout U.S.A when required.
  • Responsible and reliable, capable of working alone as well as part of a team.
  • Good organization and time management skills with proven ability to manage multiple priorities;
  • Good written and verbal communication skills.
  • Must have critical thinking and problem solving ability.
  • Be flexible and adaptable to change and hours of work, to meet the needs of the customer.
  • Be a motivated team player.

Benefits include:

  • Highly Competitive Salary
  • Company laptop
  • Contribution to Health Care Packages
  • Opportunities for growth and development within the company.
  • Opportunities for travel
  • Opportunities to work with Large Global Blue Chip Companies

EOS IT Management Solutions Inc

Why Work Here?

You will be working as part of a growing, ambitious and vibrant global company

EOS IT Management Solutions is a leading edge IT company driving innovation in collaboration experiences globally. To deliver our business plans we want to add to our Innovation Team and are currently seeking a Logistics Lead based in London.

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