Looking for an experienced appointment setter. Set appointments for quality control inspections of items installed by contractors of Southern California Edison. There are no sales, but sales experience a plus. These inspections are part of the program the customer signed up for with Southern California Edison and are free. There is no cost to the customer
Pay is $500/week salary plus weekly bonuses.
MUST BE FLUENT/BI-LINGUAL in English/Spanish!!!!!!
Must pass a background check (no criminal record).
Must pass a drug test.
Must have a computer/laptop with high speed internet at home.
Types 50-60 wpm
Excellent verbal and written skills
Proficient with computers, Microsoft Word, Excel, and Outlook
Must be a team player with flexible schedule
Afternoon-Evening shift and some weekends required;
Good analytical/problem solving skills
Sales and or customer support experience is a big plus
What you will be doing:
Calling customers that have had items installed at their home through SCE Energy Savings Assistance Program to set an appointment for a final inspection. The inspections are the final step for the customer. There is no cost to the customer and it is mandated by the program.
Data entry and processing of inspection forms and uploading pictures of issues found during inspection. Light spreadsheet work in Excel.