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Inside Sales Rep - Electrical/Mechanical

EMT International
Oneida, WI
  • Expired: October 04, 2022. Applications are no longer accepted.

Position Summary:

The Inside Sales and Order Entry person receives orders from customers for machines, parts, upgrades, and any other company offerings. This is done by providing customers and teammates exceptional verbal & written communications. This person must have great attention to detail and organization ability. The ideal candidate has I great work ethic, a strong desire to provide outstanding customer service and is collaborative team player.

Commitment to EMT Values and 24 Habits:

Team members commit and agree to demonstrate our core values of Passion, Accountability, Customer Service and Teamwork; as well as our 24 Habits – The EMT International Way, which describe who we are and how will we work while at EMT.

Essential Duties and Responsibilities:

  • Assisting customers by using manufacturing and product knowledge to help them find the solutions they need
  • Find additional ways to add customer value through additional sales by using product knowledge, active listening skills, and purchasing trends of customers
  • Key accounts point of contact for sales needs
  • Order entry into ERP system and comfortably navigate throughout the system for reference information.
  • Reviewing job schedules and working with appropriate teammates to ensure due dates are met to fulfill orders for customers.
  • Be the voice-of-the-customer. Follow up on open orders, RMA’s, quotes, etc. to maintain customer satisfaction and to challenge the internal team if expectations are not being met.
  • Support customers though
  • Keep updated on business processes, standard operating procedures, software, and office equipment.
  • Perform other duties as needed.

Essential Knowledge, Skills and Abilities/Key Characteristics:

  • Strong communication skills
  • Strong writing and phone skills
  • Proficient with all Microsoft Office products
  • Process and systems oriented
  • Previous office experience in a manufacturing environment
  • Previous ERP experience

Required Experience, Education and Training:

  • Associate degree in a technology field, Bachelor’s degree preferred
  • 3-5 years of experience in a manufacturing environment
  • ERP (Enterprise Resource Planning) experience
  • Order entry, customer service and inside sales experience- preferred
  • An equivalent combination of education and experience will be considered



1st shift



PI193530784

EMT International

Address

Oneida, WI
54155 USA

Industry

Business