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Travel Support Specialist - $400 Welcome Bonus

EMS Inc. Omaha, NE
  • Expired: 10 days ago. Applications are no longer accepted.
Travel Support Specialist - $400 Welcome Bonus At EMS, we “Contact Center” differently. We support our customers and clients every step of the way and provide an excellent customer service experience. The position: Are you passionate about helping others? Do you have a positive attitude and a customer focus? We are seeking Travel Support Specialists to join our team. As a Travel Support Specialist, you will be providing top class customer service and creating customer loyalty. You must have a high level of urgency, empathy and customer service for this position. Must be able to answer inbound customer calls in a timely and productive manner. Must be able to maintain a strong relationship and communication between EMS and our client’s account procedures and managing priorities. You will need: Must have travel experience Ambition Attention to detail Goal oriented, results driven Exceptional communication skills; written and verbal Competence in MS Office and the Internet Ability to meet and exceed goals Ability to work both as an individual and as a team member Ability to navigate between multiple computer screens/tabs Friendly and energetic attitude Requirements: 3 Years’ experience in travel support or equivalent education Knowledge of travel software Knowledge of MS Office applications, web browsers, web-based applications Experience with Zendesk and Zendesk Talk Knowledge of travel regulations EMS Offers : $400 welcome bonus Paid on-the-job training Medical, dental, vision, and life insurance benefits Casual dress attire Individual work spaces Complimentary breakfast on Fridays Free parking North-West Omaha location Employment Type: Full Time Years Experience: 1 - 3 years Bonus/Commission: No

EMS Inc.


Omaha, NE
68164 USA