Inside Sales Representative

EMS Inc.

Omaha, NE

Posted: 28 days ago
Full-Time
Benefits: vision, dental, life insurance, medical,

Job Description

Inside Sales Representative

At EMS, we “Contact Center” differently. We support our customers and clients every step of the way and provide an excellent customer service experience.

Apply, if you are:

Ambitious
Experienced in inside sales
Self-starting with solid follow-through and multi-tasking capabilities
Willing to work hard to accomplish your goals and those of our team

This position is a hunter sales role. We’re looking for a sales representative who is a driver, and highly motivated with the will to win. You will be part of a sales team that focuses on the achievement of customer satisfaction, revenue generation, and long-term account goals in line with the company vision.

Required Skills and Abilities

Track record of over-achieving quota
Exceptional verbal and written communication skills
Excellent negotiation skills
Experience with Salesforce.com or similar CRM software
2-3 years’ experience in a similar role
Bachelor’s degree or equivalent, preferably in a related field

Company Description

EMS, Inc. is a full-service contact center providing superior outsourced customer support. We pride ourselves in going above and beyond to ensure our clients receive world class service. We target technical support and customer care programs but have the experience and expertise necessary to handle any type of program requiring support services. At EMS, we pride ourselves in being more than the average answering service. EMS was founded in 1998 by Mitchell D. Johnson with the vision to provide superior live chat and email response services for numerous companies’ customers. Years later we have evolved into a full service customer contact center and continue to provide superior services. EMS specializes in “Humanizing Customer Service” by providing timely, personal responses to customer questions and has become a recognized leader in customer service outsourcing. Our goal is to make outsourcing easy for our clients.

EMS is privately owned and centrally headquartered in Omaha, Nebraska. We provide our clients with accent neutral multi-channel customer care solutions. Our end-to-end customer service offerings include: inbound and outbound telephone services, e-mail response and support, CRM solutions, consulting, IVR, live chat, fulfillment and direct marketing. EMS representatives are available 24 hours a day to supply your customers with the help they need when they need it.