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Entry Level Customer Service - Paid Training - Immediate Start

EMG Group
Washington, DC
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Driven by our Passion for People, our Customer Service Representatives are experts at engaging customers through marketing events. Connecting with people in a way that is meaningful to them is our bread and butter—and our representatives perform consistently at a high level through coaching, support and training by the best in class.

Ultimately, we bring people together. Whether it be our clients, their customers, our colleagues or our non-profit partners—we can’t resist the fun of working with people. Each connection, each relationship matters. To STRIVE to be a part of something greater is in our DNA—and we don’t use the word “strive” lightly. It embodies what we value.

Qualifications
Amazing combination of quick thinking, high energy, passion and persistence: resourcefulness
Strong desire to be helpful and take ownership to resolve problems
Empathetic and active listening
Excellent oral communication skills: clear diction, tone and knowledge/use of proper grammar
Positive outlook and enthusiastic attitude
Conscientious team player
Driven by delivering results
Professional demeanor, well put together
Dependable and consistent, history of good attendance
Naturally curious with an aptitude for learning and understanding quickly
Ability to multitask by reading, typing, and navigating through applications while speaking with customers
Prior customer service/troubleshooting experience preferred

Responsibilities
Assist potential customers in understanding and purchasing products and/or services
Assist customers in resolving potential product or service related issues
Troubleshoot technical issues that are related to products and services
Identify root cause of inquiries by asking probing questions to determine the best solution
Maintain required product and service knowledge to deliver best in class service
When needed, serve as a knowledgeable, thoughtful sales consultant for customers

Pay & Benefits

Paid training plus bonuses, Weekly pay, Paid travel and etc

Limited positions available so apply now. We will contact the qualified candidates within one business day to schedule a preliminary interview.

 

Company Description
Empire was founded in 2016 in Providence, Rhode Island, then expanded to Virginia and Maryland in 2019. Our team of bright minded and creative thinkers have been helping brands find their unique values. We map out the specific needs of each client so they can easily connect with their target market. We also participate in the federally funded community outreach program - Lifeline.

EMG Group

Why Work Here?
Paid training, growth, one on one mentoring, supportive coworkers and weekly pay

Empire was founded in 2016 in Providence, Rhode Island, then expanded to Virginia and Maryland in 2019. Our team of bright minded and creative thinkers have been helping brands find their unique values. We map out the specific needs of each client so they can easily connect with their target market. We also participate in the federally funded community outreach program - Lifeline.

Address

Washington, DC
USA

Industry

Business

Website

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