Operations Manager

Operations Manager

Full Time

Management

Baltimore, MD, Baltimore, MD, US

Elite Building Services a responsible, single source, preferred partner, providing world class facility services while striving to be the best place to work. Elite is a certified woman-owned business, headquartered in Wilmington, Delaware. We service the New England, Mid-Atlantic, Mid-West and Southeastern regions of the United States. We are an Equal Employment Opportunity (EEO) employer.

Title: Operations Manager/Supervisor

Reports to: Director of Operations

Location: Wilmington, DE

Position Status: Full time/Exempt, Salary

Benefits Eligibility: Yes

Job Description: Supervisor responsibilities include organizing employee shifts, training and motivating team members. This position plays a critical role in ensuring all staff stays on task and complete all assignments. To be successful in this role, you should have a good understanding of clients, cleaning principles and team management abilities. Primary duties include:

• Manage a team of technicians and cleaners to achieve a high level of quality
• Effectively communicate with onsite clients
• Train new technicians and cleaners on proper cleaning procedures
• Complete paperwork related to jobs in an accurate and timely manner
• Organize and build crews based on job requirements
• Organize and maintain supplies and working condition of cleaning equipment
• Communicate with regional sales and operations managers
• Able to regularly lift 30-50 pounds and stand for long periods of time