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REMOTE - Customer Service Representative

ECS Relations Spokane ,WA
  • Posted: 5 days ago
  • $65,000 to $72,000 Yearly
  • Full-Time
  • Benefits: medical, vision, 401k, dental, life_insurance
Job Description

***WE ARE CURRENTLY CONDUCTING PHONE INTERVIEWS & ZOOM VIDEO INTERVIEWS

As other companies downsize, we continue to experience growth. Our efforts are focused on creating more jobs. Due to recent growth, we have been approved to increase our workforce and we need to fill positions IMMEDIATELY.

Multiple position openings

  • Office Location: Seattle, WA / Remote - Work from Home - Must live in Washington
  • Representative: 15 - 25 Positions
  • Supervisor: 6 Positions

Representatives are assigned a Territory within proximity of their residence.

We have open territories throughout:

  • Spokane County
  • Lincoln County
  • Stevens County
  • Whitman County
  • Pend Oreille County
  • Adams County

We are looking to fill multiple Service Representative and Supervisor positions in a very fast-paced environment. We are a growing company looking for high-energy individuals. Candidates must enjoy helping clients, building relationships with clients, and must maintain relationships. Candidates must be able to handle multiple client accounts while continuing to grow the business. You must stay current with the benefits available to clients through our continuing education training programs. Provide excellent service to clients and be in constant contact.

As a representative you will serve client families in designated territories throughout the area. You will be assigned a territory in accordance with your place of residence. You will be sitting with the client’s one on one and serve as the client's point of contact and creating an ongoing relationship.

Responsibilities:

  • Provide explanations to clients
  • Build rapport with clients
  • Provide recommendations based on clients needs
  • Help clients with basic maintenance
  • Develop and Maintain client relationships
  • Stay in constant contact with clients
  • Process client requests

Requirements:

  • 1 Year of customer service related experience
  • High school diploma/GED
  • High energy and outgoing personality
  • Excellent communication skills
  • Willingness to work Saturday or Sunday

Full-Time Representative:

  • 65,000 – 72,000

Benefits:

  • Eligible after 90 days for Representative, Spouse and children
Company Description
ECS Relations focuses on placing top talent with the top companies in the Silicon Valley, Peninsula, North Bay, East Bay and Central Valley. We screen potential candidates, match candidates with the proper companies and cultures, provide temporary and permanent job placement as well as creative and innovative resume help. Our team is dedicated to helping our candidates find the right fit and we pride ourselves with a people first mentality.

ECS Relations

Why Work Here?

"Serving hard working individuals nationwide"

ECS Relations focuses on placing top talent with the top companies in the Silicon Valley, Peninsula, North Bay, East Bay and Central Valley. We screen potential candidates, match candidates with the proper companies and cultures, provide temporary and permanent job placement as well as creative and innovative resume help. Our team is dedicated to helping our candidates find the right fit and we pride ourselves with a people first mentality.

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