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Customer Service Representative - Phone / Zoom Interviews

ECS Relations Pleasanton, CA
  • Posted: 10 days ago
  • $65,000 to $75,000 Annually
  • Full-Time
  • Benefits: Vision, Medical, Life Insurance, Dental

***WE ARE CURRENTLY CONDUCTING PHONE INTERVIEWS & ZOOM VIDEO INTERVIEWS

Multiple position openings

  • Office Location: San Jose
  • Representative: 8 - 10 Positions
  • Supervisor: 2 Positions

Representatives are assigned a Territory within proximity of their residence.

We have open territories throughout:

  • North Bay
  • East Bay
  • Peninsula
  • South Bay
  • Central Valley

We are looking to fill multiple Service Representative and Supervisor positions in a very fast paced environment. We are a growing company looking for high-energy individuals. Candidates must enjoy helping clients, building relationships with clients and must maintain relationships. Candidates must be able to handle multiple client accounts while continuing to grow the business. You must stay current with the benefits available to clients through our continuing education training programs. Provide excellent service to clients and be in constant contact.

As representative you will serve client families in designated territories throughout the Bay Area. You will be assigned a territory in accordance to your place of residence. You will be sitting with client’s one on one and serve as the clients point of contact and creating an ongoing relationship.

Responsibilities:

  • Provide explanations to clients
  • Build rapport with clients
  • Provide recommendations based on clients needs
  • Help clients with basic maintenance
  • Develop and Maintain client relationships
  • Stay in constant contact with clients
  • Process client requests

Requirements:

  • 1 Year of customer service related experience
  • High school diploma/GED
  • High energy and outgoing personality
  • Excellent communication skills
  • Willingness to work Saturday or Sunday

Full Time Representative:

  • 65,000 – 75,000

Benefits:

  • Eligible after 90 days for Representative, Spouse and children

ECS Relations

Why Work Here?

"Serving hard working individuals nationwide"

ECS Relations focuses on placing top talent with the top companies in the Silicon Valley, Peninsula, North Bay, East Bay and Central Valley. We screen potential candidates, match candidates with the proper companies and cultures, provide temporary and permanent job placement as well as creative and innovative resume help. Our team is dedicated to helping our candidates find the right fit and we pride ourselves with a people first mentality.

Address

San Jose, CA USA
Pleasanton, CA
USA

Website

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