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HVAC Service Dispatcher

ECI Comfort
Langhorne, PA
  • Posted: over a month ago
  • $40,000 to $60,000 Yearly
  • Full-Time
Job Description
Job Description
ECI Comfort is looking for an energetic dispatcher that can solve problems and provide unforgettable experiences to our customers. As a service dispatcher, you are responsible for directing and monitoring the daily assignments of our technicians, answering phones, scheduling our customer’s service/maintenance requests, administrative quality control, coordinating logistics with other departments, and escalating concerns to the Service Manager that could disrupt our daily operations.

ECI Core Values
  • Thirst for Knowledge
  • Team Player
  • Do the Right Thing
  • No Drama
  • Get Sh*% Done!
Qualifications• Must have a passion for helping people
• High energy and outgoing personality
• Ability to work in and contribute to a positive team atmosphere
• Great communication and problem solving skills • Master of multi tasking!• Ability to manage high call volume and work well through periods of stress and fluctuating workloads• 5+ years customer service experience preferred
• 1-3 year dispatching experience preferred
• Strong computer Skills (word, excel, etc.)

**Strong knowledge of greater Philadelphia/Bucks County areas, Service Titan dispatch software a plus, office computer skills, excellent communication and customer service skills.

Schedule
Multiple Shifts available: Monday-Friday, Tuesday - Saturday. 8am-4:30pm or 10am-6pm

Benefits
• Aggressive compensation package and bonus structure
• Health and Dental Insurance
• Retirement with company match
• Paid time off
• Company events 
• Workplace culture that will make your friends jealous!

ECI Comfort

Address

Langhorne, PA
19047 USA

Industry

Transportation and Storage

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