Associate Account Manager

About EAB At EAB, our mission is to make education smarter and our communities stronger. We work with more than 2,500 institutions to drive transformative change through data-driven insights and best-in-class capabilities. From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress and drive results across five major areas: enrollment, student success, institutional strategy, data & analytics, and diversity, equity, and inclusion (DE&I).

We work with each partner differently, tailoring our portfolio of research, technology, and marketing and enrollment solutions to meet the unique needs of every leadership team, as well as the students and employees they serve. At EAB, we serve not only our partner institutions but each other-that's why we are always working to make sure our employees love their jobs and are invested in their communities. See how we've been recognized for this dedication to our employees by checking out our recent awards. For more information, visit our Careers page. The Role in Brief: Associate Account Manager, Enroll360 The Associate Account Manager role works in partnership with internal teams and partners to execute direct marketing strategies for student recruitment initiatives and directly supports the Partner Success team. This is a great opportunity for the passionate, detail-oriented and motivated person who wishes to further his/her career interests in higher education, marketing or professional services and gain experience in using data-driven insights to develop innovative approaches that help higher education partners achieve their enrollment, financial aid optimization and alumni fundraising goals.

This position is for professionals with 0 to 1 year of work experience who are interested in learning the business, our products and services, while assisting the Partner Success department with a variety of tasks and projects. This role is based in EAB's Richmond office. Primary Responsibilities: * Acquire knowledge of the business and our partners, products and services * Assist account managers and perform tasks support partner success teams * Help prepare for partner meetings * Attend partner calls and document notes in partner relationship management system * Help draft and send written partner communications * Assist with internal creative review of partner campaigns and campaign deployment * Provide coverage for Account Manager when out of the office * Own and execute administrative tasks daily in support of partner marketing campaigns; coordinate and schedule meetings * Perform partner and account maintenance in internal systems * Maintain partner campaign samples Basic Qualifications: * Bachelor's degree * 0-1 years of work experience * Effective communication and teamwork skills * Organization skills with a proven ability to meet conflicting deadlines * Passion to serve partners and learn/grow/develop within Partner Success * Proficient with Microsoft Outlook, Word, Excel and PowerPoint Ideal Qualifications: * Efficient, resourceful, and curious * Ability to work in a team setting in a fast-paced environment * Personable, approachable, helpful - a team player * Ability to approach situations in an entrepreneurial way and find opportunity for improvement/change * Direct marketing or partner relationships experience * Desire for professional growth and upward mobility within a growing company * Commitment to valuing diversity, practicing inclusive behaviors, and contributing to an equitable working and continual learning environment in support of EAB's DE&I Promise If you've reached this section of the job description and are unsure of whether to apply, please do! At EAB, we welcome diversity of background and experience.

We would encourage you to submit an application if this is a role you would be passionate about doing every day. Benefits: Consistent with our belief that our employees are our most valuable resource, EAB offers a competitive and inclusive benefits package. * Medical, dental, and vision insurance; dependents and domestic partners eligible * 401(k) retirement plan with company match * 20+ days of PTO annually, in addition to paid firm holidays * Daytime leave policy for community service or fitness activities (up to 10 hours a month each) * Paid parental leave for birthing and non-birthing parents * Phase Back to Work program for employees returning from parental leave * Infertility treatment coverage and adoption or surrogacy assistance * Wellness programs including gym discounts and incentives to promote healthy living * Dynamic growth opportunities with merit-based promotion philosophy * Benefits kick in day one, see the full details here. At EAB, we believe that to fulfill our mission to "make education smarter and our communities stronger" we need team members who bring a diversity of perspectives to the table and are committed to fostering a workplace where each team member is valued, respected and heard. To that end, EAB is an Equal Opportunity Employer, and we make employment decisions on the basis of qualifications, merit and business need. We don't discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.