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Technical Business Analyst

E7 Solutions
Troy, MI
  • Expired: over a month ago. Applications are no longer accepted.
Job Description
Salary:

About E7

Guiding our clients through the ever changing technology landscape so they can achieve their mission is our 'why.’

Our proven digital transformation strategies will strengthen team synergies, put the right technologies to work, and streamline processes in order to achieve digital congruency. E7 specializes in providing consulting, implementation, and training services as they relate to Atlassian products, cloud migration, ITSM / ESM, and software development services.

 

Our mission: To enhance the velocity of information for our clients so they can deliver their best and most meaningful work. Velocity is a combination of both direction and speed. It is critical that information flowing through our client’s organizations is moving in the right direction and as quickly as possible. When that happens, teams are free to work on what is most important, produce the greatest value, and have the most meaningful impact to the organization. That is what lights us up.

 

The core values of E7 form the foundation on which we conduct ourselves. Our core values will always remain constant. They are timeless. These values underscore our work and how we interact with each other, our customers, partners, and suppliers.

 

  • Utilize the Spark
    It all starts within. It's an entrepreneurial attitude with a resourceful approach. We use our creativity and proactively seek ways to grow. Our mindset embraces innovation, questions the status quo, and seeks continuous improvement.
  • 777
    We explore, play, and take risks without being reckless. Have fun, be curious, and be adventurous. Keep an open mind, a positive attitude, and warmly embrace the journey.
  • Lift All Higher
    To conquer every mountain, we go as a team. We see this as an intersection of E7, our clients, and strategic partners. It is through our collective energy, openness to ideas, and our commitment to one another that allows us to reach new heights and achieve greater success.
  • Driven with Purpose
    We embody the roll up our sleeves attitude and have the passion, dedication, and talent to achieve our Mission. Be driven and share the energy.
  • 100% Authentic

We are what we say we are and ensure we have alignment of our words and behaviors. Be honest, be clear, and be true to ourselves and one another.

 

About the Role

E7 is looking for an energetic, driven, and personable Technical Business Analyst to join our team. The right candidate will be a team player who effectively builds relationships both inside and outside the organization and is dedicated to meeting the expectations and requirements of our clients for their Atlassian based implementations. Participation will begin at project inception through production release and into ongoing support.  You will be hands-on and involved in all implementation phases across the enterprise suite of Atlassian products for both client and internal facing projects; this role involves a high level of client interaction.  The Technical Business Analyst works closely with all project team members as a catalyst for project success and a high degree of client satisfaction. 

 

Responsibilities

  • Understand our clients and provide technical, business consulting and product expertise to customers enabling comprehensive solutions to be delivered
  • Manage and provide guidance on implementations
  • Learn and understand the clients vision and translate that into how E7 can guide them through that transformation
  • Identify and develop new opportunities for our clients
  • Proactively and efficiently collaborate with dedicated teams, virtual teams, and key stakeholders around opportunities to ensure successful outcomes
  • Keep up to date with applicable training and methodologies
  • Responsible for collecting business requirements from clients and translating them into technical requirements for the team to deliver on
  • Maintain up-to-date knowledge of the Atlassian products and best practices
  • Obtain and maintain certification with the various Atlassian products
  • Lead process improvement initiatives
  • Learn and understand the clients vision and translate that into how E7 can guide them through that transformation
  • Train clients on best practices for both everyday use and administration of Atlassian tools

 

Skill Sets

  • Strong written, verbal and presentation communication skills
  • Ability to solve complex business and technical problems
  • Desire and ability to work on multiple projects concurrently
  • Relationship Building
  • Critical Thinking
  • Big Picture Thinking
  • Organizational Skills
  • Strong understanding of business and technology processes as well as software integration and implementation
  • Knowing how to read/know your audience
  • Active Listening
  • Understanding of solid client service


Experience

  • 5-8 years prior experience acting as Business Analyst on various size projects
  • Worked in technology services industry
  • Process Management
  • Administrative role with Atlassian products (preferred)
  • Cloud Migration (preferred)
  • ITSM (preferred)

 

Education and Qualifications

  • Bachelor’s degree from an accredited school (preferred)
  • Atlassian Certified Professional (preferred)

 

 

E7 Solutions offers an excellent benefits package including medical, dental, vision, 401K, tuition assistance, paid holidays and vacation.

 

E7 Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment, without regard to race, color, religion, sex, national origin, age, disability, or genetic information.

E7 Solutions

Address

Troy, MI
48083 USA

Industry

Business

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