Project Director/Project Manager

Title: Direct Client: Project Director/Project Manager

Location: Hartford, CT (Hybrid telework schedule is possible but 20% in office time is current policy and must be applied to this position)

Duration: 12+ months contract

SCOPE OF WORK

The purpose of the Project Director is to provide clear guidance, leadership and support on the technical solution to the CT-KIND Project Staff and Stakeholders and to serve as a central hub between DCF Leadership, DAS/BITS, and vendors. The CT-KIND Project would benefit from a Project Director with technical expertise on large, enterprise projects using hybrid agile development.

The CT-KIND Project Director will be responsible for the oversight of the technical solution inclusive of technical/project documentation and State and Federal compliance and will work collaboratively with the Business/Program staff and the Customer Success Manager. The Project Director will lead the established CT-KIND Project Management Office (PMO) and direct their activities. The duties and expectations of the Project Director are as follows:

Provide oversight, guidance and direction to CT-KIND Project Staff and the PMO vendor for the appropriate planning and timely and efficient development/procurement of the CT-KIND System

Project decision-making as needed and escalate issues to the project executive or designees

Responsibility for ensuring proper development and maintenance of integrated project schedules, and risk & issue logs

Ensure proper internal project communications and reporting

Work collaboratively with the Customer Success Manager to ensure appropriate and timely feedback and reports on the status of the project are provided to BITS

Ensure all vendors are abiding by a defined integrated schedule and notify the State immediately of deviations that comprise the CCWIS implementation

Provide a complete and thorough review of project deliverables and ensure review and approval milestones are met

Closely monitor and manage contract terms and language to ensure vendors, including the PMO vendor and Systems Integrator, deliver accordingly

Facilitate and own appropriate stakeholder engagement and communication

Support the collection, management, and dissemination of high-quality status reports

Ensure the PMO vendor employs structured change management methodology to create conditions for smooth transition changes and promote maximum enthusiasm to adapt to the changes

Ensure the PMO vendor establishes a communication plan or roadmap to ensure all stakeholders are fully aware of the impending changes

Work closely with technical staff on the project, and provide leadership in ensuring the appropriate documentation of requirements and the necessary IT resource planning and allocation

Oversight of system development or procurement of selected platforms and modules, and provision of recommendations for improvements

Assistance with organization, prioritization and supervision of team activities, project standards, and technical decisions

Oversight of vendors, project scopes, deliverables, timelines, and schedule

Oversight and assistance in developing a more comprehensive and attainable roadmap for the duration of the project

Continual assessment and remediation of identified risks, gaps, dependencies, and impediments

Coordination and alignment of project needs with Business strategies/processes

Oversight of State and Federal technical regulations and compliance functions related to the project

Assistance in facilitating project status meetings, participation in the project's governance processes and collaboration on stakeholder/customer communication

Assistance in identifying and prioritizing data exchanges/interfaces

Collaboration with the Business/Program staff for the development of training and to assess customer satisfaction/feedback

Assistance in setting project goals for high-level performance and quality to deliver exceptional business value to the end users across multiple DCF divisions

Implementation of processes to ensure exceptional and timely responses to all customer service issues, and will assist in team development, team building and leveraging the right resources

REQUIRED SKILLS AND EXPERIENCE

The following outlines the preferred qualifications for this position:

Solid understanding of best practices related to modular system integration, system development life cycle requirements/models, and experience with software development and scrum/agile methodologies with enterprise-level application development projects

Significant project delivery and management experience, preferably as a private sector Client Partner

10 years related experience in project management, planning, and tracking of projects, including overseeing IT projects and schedules/roadmaps from conception to completion. Having this experience in a Child Welfare organization is a plus

Knowledge and experience in Child Welfare and Child Welfare systems (SACWIS, CCWIS), preferred

Experience with interoperability and data exchanges/interfaces

Proficient knowledge of industry best practices and standards (e.g., National Institute of Standards and Technology (NIST), Freedom of Information Act (FOIA), Criminal Justice Information Services (CJIS), Social Security Administration (SSA), etc.), preferred

Experience working with business stakeholders in related industries

Experience with and understanding of full project or product lifecycle

Proficiency with project management tools and related technology

Ability to lead, drive results, solve problems, and possess interpersonal skills from prior work situations

Experience leading teams responsible for requirements gathering, business analysis, program development, testing and version control

Proven communication skills, well-organized, and influential leadership skills, with demonstrated experience working in a team-oriented environment and proficiency with collaboration, including having excellent interpersonal and documentation skills

Proven team-building skills with technical and non-technical staff, as well as coaching and mentoring

Business acumen and political savvy

Change Management experience and expertise

Significant project delivery and management experience, preferably as a private sector Client Partner

Project budgeting, resource planning, allocation and capacity planning skills and experience

Experience with technology requirements for human service systems (e.g., business processing modeling, architecture, SDLC, interoperability, system integration, data management, security, etc.)

Experience with iterative and incremental development and the ability to adjust to changing requirements, policy changes and legislative mandates

Experience managing project timelines, deliverables, project scopes, risks, and leading project status meetings

Experience in best practice related to government procurement of technology vendors

Bachelor's Degree in Business Administration, Management, Computer Science, or other related disciplines from an accredited institution, MBA preferred; however, a combination of education with significant project management and delivery experience will be highly considered

Knowledge of Salesforce preferred

Proficiencies in MS Project, SharePoint, Azure DevOps, and other project tools/software

Skill required:

AGILE - Agile Development Methodology

Project management

Thanks and Regards,

Vijay Singh

Team Lead

LinkedIn: https://www.linkedin.com/in/vijay-singh-490a9017b/

Cell : 408-785-4011

E: vijay.singh@e-solutionsinc.com

2N Market St, Suite # 400, San Jose, CA- 95113

www.e-solutionsinc.com

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