Change Management Consultant

General Summary

DFC seeks a Change Management Consultant to support an IRS engagement. This position will support a multi-year IT initiative aimed at improving services for taxpayers and enhancing IRS tax administration. The scope of this engagement includes defining and executing a repeatable set of Organizational Readiness (OR) activities for several IT projects and releases prior to Production.

Essential Duties

The change management consultant will be responsible for:

• Serving as an OR subject matter expert to an assigned project
• Attending weekly project integrate project team (IPT) meetings to provide updates to Project Teams and IRS's technical SMES on planned OR activities
• Conducting OR impact assessments to identify needs and priorities for tabletops, process improvement, training, and tabletop delivery
• Facilitating tabletop/training deck development, coordination, and delivery
• Updating existing document based on process changes (e.g. process flows, roles/responsibilities, SOPs)
• Supporting transition of operational processes into standard IT operations
• Collecting outcomes and lessons learned from OR execution and refine OR Strategy for TS2 and other OR templates, repeatable processes as needed

Qualifications/Experience

• 4 -6 years of experience working on change management initiatives for mid to large size technology projects
• Experience supporting executive-level OR readiness and communications
• Excellent verbal and written communication skills including ability to explain concepts to key audiences and stakeholders
• Strong interpersonal skills
• Advanced experience and skills with Microsoft PowerPoint
• Intermediate experience with Visio, and Word
• Ability to work independently and manage multiple task assignments with quick deadlines
• Strong problem solving and troubleshooting skills
  Preferred Skills
• Previous IRS experience is preferred
• High-level understanding of the software development lifecycle
• Experience supporting human capital workstreams on large Technology projects
• Ability to obtain a US government security clearance is required
• Preference will be given to qualified Veteran candidates

Required Education

• Bachelor's degree required preferably in Business Management or related field

* Duty First Consulting is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender/sex, marital status, sexual orientation, physical or mental disability, military/veteran status, citizenship status, the basis of genetic information or any other group protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment may request such accommodation(s).