IT Systems Administrator - Financial Services

IT SYSTEMS ADMINISTRATOR

Dunham & Associates Investment Counsel, Inc. ("Dunham") is a thought leader in the financial services industry. The way we work is a direct reflection of our company culture; we believe in accountability, putting our clients first, and constantly striving for growth. Since 1985, Dunham has grown to become a multi-billion-dollar firm. We work with close to 1,400 Financial Advisors across all 50 states.

Dunham is an independently owned Registered Investment Adviser and Broker/Dealer. Member FINRA/SIPC, helping Financial Advisors and individual investors reach their long-term goals. The firm's focus is on providing disciplined wealth management solutions and related services.

Bring your drive and a great attitude to Dunham, and you will have the opportunity to grow with us professionally, personally, and financially. You will be part of a company that promotes from within, cares about your success, and rewards longevity.

As a Systems Administrator, you will be responsible for ensuring that all Dunham information systems are properly working - from end-user setup and troubleshooting to data center administration and support. This is not a remote or hybrid opportunity, the position requires San Diego local residency and in-office work. We are not able to sponsor visas at this time.

Essential Functions:

• Configure, implement, monitor, and maintain telecom, network, PC's, network servers, and business applications.
• Provide help desk support including personal, telephone, and email technical support for four site locations and remote workers.
• Improve existing and/or implement new processes.
• Script programming to automate support and/or server processes.
• Serve as in-house expert on multimedia, streaming media, image development, graphics, and audio.
• Perform other job-related duties as assigned.

Requirements:

• Firm background in information technology, which should include computer, storage and server hardware, business applications, networks, and telecommunications.
• Knowledge of LAN, WAN, Internet, data and voice communications technology, and infrastructure.
• Knowledge of Microsoft server software including SQL Server, Active Directory, and Exchange Server.
• Understanding of data center hardware and techniques, including virtual servers, SAN's, and backup.
• Must have a thorough knowledge of PC hardware and standard office applications.
• Excellent interpersonal, verbal, and written communications skills.
• Strong customer service orientation and the ability to work well within a team.
• Excellent time management and multi-tasking skills.
• Effective at taking tasks to completion.
• Must be able to work under intensive deadlines with frequent interruptions and complete highly detailed work on multiple, concurrent tasks.
• Must be available from time-to-time for after hours or weekend work.

Preferred Experience:

• Bachelor's degree with computer science or information systems major is preferred
• Vendor or IT certifications preferred
• Knowledge of SQL preferred
• Knowledge of VoIP preferred
• Knowledge of O365 preferred
• Knowledge of PowerShell preferred
• Knowledge of Salesforce preferred
• Financial Services industry experience preferred

Salary commensurate with experience to include education and certifications:

$36 per hour / $75,000 annually to $50 per hour / $105,000 annually

Dunham offers a complete benefits package to full-time employees who regularly work more than 30 hours per week. Interns and temporary employees are not eligible for these benefits.

Health & Welfare

Medical, Dental & Vision (choices vary by state)
Life and AD&D Insurance (company paid)
Short-Term & Long-Term Disability (company paid)
Long-Term Care Insurance (company paid)
Flexible Spending Plans (Medical and Dependent Care)
Employee Assistance Plan (company paid)
Domestic Partner benefits
Aflac

Other Great Benefits!

401(k) Plan with generous company match
Employee Stock Purchase Plan
Paid Time Off (PTO) and Holiday benefits
Company-Sponsored Events