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Data Recovery Engineer - Macintosh and iOS Platforms

DriveSavers Data Recovery Novato, CA

  • Posted: over a month ago
  • Full-Time
Job Description

Seeking a candidate with 2–4 years of IT / Desktop Support and troubleshooting experience on the Macintosh platform (iOS) who is excited to learn the art of data recovery. Apple Genius and/or Apple Expert a plus.

Associate/Bachelor Degree or equivalent work experience

Required Skills and Experience

  • ACMT preferred, but not required
  • 2–4 years experience in an IT / Help Desk / Desktop Support / Apple Genius / Apple Expert environment
  • Familiarity with all native Apple applications
  • Maintains knowledge of current technology
  • Experience and understanding of computer hardware components for troubleshooting and upgrading purposes
  • Demonstrated experience in information technology operations
  • Familiarity with all Apple products including iPhone, iPad, and Time Capsule
  • Using Terminal to complete tasks
  • Must have passion for staying ahead of current and future technologies
  • Excellent interpersonal, organizational, and communication skills
  • Great customer service skills are required as you will need to work with customers over the phone on some projects
  • Strong attention to detail
  • Able to work independently as well as part of a team
  • Able to analyze and evaluate customer needs
  • Able to prioritize and meet deadlines in a fast-paced environment

If you have some of the qualifications but not all, please tell us why you think you should be considered.


  • Competitive Salary
  • Monthly Bonuses
  • 401K Retirement Plan
  • Medical Insurance
  • Dental and Vision Plan
  • Ongoing Training
  • Paid Holidays
  • Maternity/Paternity Leave
  • Events and Celebrations
  • Subsidized Stocked Refrigerator
  • Friendly Workspace
  • Green Business

From Employees on Glassdoor

  • Fun work environment, rewarding knowing that we get irreplaceable data back for customers.
  • Amazing work environment. Excellent incentives that encourage us all.
  • Friendly, inviting, and supportive work environment.
  • Great training, room for growth.
  • Engaging and manageable workload.
  • Each day brings new challenges with new and older technology.
  • Snacks and beverages are stocked regularly.
  • You feel valued as an employee. Comfortable work environment and strong incentives.
  • Drawings for various concerts, regular season and championship playoff (NHL, NFL, MLB, NBA) tickets, and other cool attractions are commonplace.
  • It’s been great to work as an individual to make a difference to customers and work next to others with that same goal.
  • Small business with a work environment that feels like a family, while also being known as the leader in data recovery.

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DriveSavers Data Recovery


Novato, CA
94949 USA



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