Call Center Representative

Your mission is to offer customer support through phone, email, online chat or social media to customers who have questions, concerns or confusion around a particular product or service.

You're literally the voice of the brand, and a strong relationship between our clients and their customers starts with you. So only the awesome need apply.

Call Center Representative Responsibilities:

• Call clients and customers to inform them about the company's new products, services and policies

• Guide callers through troubleshooting, navigating the company site or using the products or services

• Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items

• Collaborate with other call center professionals to improve customer service

Requirements:

• Experience in dealing with the public.

• Excellent communication skills, including verbal with proper grammar.

• Ability to work with others in a close manner.
  

• Good multi-tasking skills.

BENEFITS:
We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:

• Medical, dental, vision, life insurance, and a health saving account
• 401(k) with up to 6% matching
• Company car for business and personal use
• Paid vacation and sick days
• Eight paid holidays

Job Type: Full-time

Pay: $46,000.00 - $51,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location: One Location