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Call Center Representative

Dream Healthcare Group
New York, NY
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Your mission is to offer customer support through phone, email, online chat or social media to customers who have questions, concerns or confusion around a particular product or service.

You're literally the voice of the brand, and a strong relationship between our clients and their customers starts with you. So only the awesome need apply.

Call Center Representative Responsibilities:

  • Call clients and customers to inform them about the company's new products, services and policies

  • Guide callers through troubleshooting, navigating the company site or using the products or services

  • Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items

  • Collaborate with other call center professionals to improve customer service

Requirements:

  • Experience in dealing with the public.

  • Excellent communication skills, including verbal with proper grammar.

  • Ability to work with others in a close manner.

  • Good multi-tasking skills.

BENEFITS:
We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:

  • Medical, dental, vision, life insurance, and a health saving account
  • 401(k) with up to 6% matching
  • Company car for business and personal use
  • Paid vacation and sick days
  • Eight paid holidays

Job Type: Full-time

Pay: $46,000.00 - $51,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Monday to Friday

Work Location: One Location

Dream Healthcare Group

Address

New York, NY
USA

Industry

Business

View all jobs at Dream Healthcare Group