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Dental Receptionist

Dr Lane & Associates Raleigh, NC

  • Posted: over a month ago
  • Full-Time
Job Description

Overall Responsibility:

The Dental Receptionist is an essential role on our administrative staff.  They are responsible for ensuring patients are receiving a 5-Star experience from the initial phone call, to check-in.  Utilizing resources through Dentrix and applying exceptional patience care techniques.

Key Tasks & Responsibilities:

Daily/Weekly/Monthly Tasks will include, but are not limited to:

 

  • ·         Managing telephone calls, controlling and scheduling patient appointments including gathering patient’s insurance information and updating current info.
  • ·         Confirming and documenting patient appointments.
  • ·         Ensuring the next day’s schedule is filled for the doctor and hygienist, utilizing various reports.
  • ·         Checking in patients utilizing dental software and insuring proper paperwork given and filled out by patients.
  • ·         Shares maintenance duties and keeps workspace neat and clean.
  • ·         Other duties as assigned.

 

Skills & Attributes:

  • Excellent planning and organizational skills
  • well-developed interpersonal and communication skills
  • Professional appearance and manner
  • computer literacy

Job Specifications:

  • High School Diploma or GED
  • At least 1-2 years’ experience in dental or healthcare setting 
  • Ability to lift 15-20 lbs. 

 

Dr Lane & Associates

Address

Raleigh, NC
27609 USA

Industry

Healthcare

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