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Coordinator of Patient Services
Dr Harold Patino Oral Maxillofacial & Implant Surgery Naperville, IL

Coordinator of Patient Services

Dr Harold Patino Oral Maxillofacial & Implant Surgery
Naperville, IL
  • $17 to $20 Hourly
  • Medical , Retirement
  • Full-Time
Job Description



Provide support for business-related functions of the Practice for the effective delivery of patient care.

The following list is not intended to be all-inclusive, but offer a guideline as to the major responsibilities related to the position.


  • Oversee and manage changes to patient schedule, communicating/highlighting information to the Doctor and staff that may be noteworthy prior to patient arrival.
  • Facilitate problem-solving using a collaborative approach with the entire team to ensure all aspects of patient care are delivered in an effective and timely manner.
  • Contact and confirm patient appointments, ensuring necessary x-rays, referral information and relevant medical clearances are obtained.
  • Respond to prospective and current patient inquiries.
  • Schedule patient consults and surgeries, enter patient history, financial and demographic information into the EHR.
  • Monitor patient intake information, ensuring appropriate financial/insurance information is captured before patient consult/surgery.
  • Assist with obtaining insurance benefit information and filing insurance claims as needed.
  • Assist with patient registration and/or check-out, verifying insurance information, calculating and collecting cash payments appropriately, scheduling follow-up appointments, and/or making appropriate referrals as needed.
  • Assist with processing business correspondence with referring physicians, vendors, and other constituents as needed.
  • Assist with greeting patients and visitors, answering phones, scheduling patients, and other front desk operations as needed.
  • Assist with maintaining common areas of the Practice (reception area, bathrooms, kitchen, etc).
  • Take digital panoramic x-rays as needed.
  • Other duties and responsibilities as assigned.

Knowledge, Skills and Abilities

  • Experience working in a Medical or Dental office setting strongly preferred.
  • Conversant in Spanish strongly preferred.
  • Proficient with OMSVision Software strongly preferred.
  • Excellent verbal, written and interpersonal communication skills required.
  • Must be organized, have excellent attention to detail, and be able to problem-solve and multitask independently and collaboratively in a fast-paced environment.
  • Able to work well under pressure and develop and maintain professional, service and team-oriented working relationships with co-workers and patients.
  • Strong computer and internet research skills required.
  • Able to perform Basic Life Support (BLS) and maintain certification.
  • Able to acquire and maintain HIPAA and OSHA knowledge and certifications.
Company Description
Enjoy a better work/life balance with our flexible work schedule, which often involves a 4 day work week, no weekends and finishing early on Fridays! Our team is second to none and we offer paid vacation, additional paid time-off, paid holidays, healthcare and a 401K plan in recognition of excellent patient care! Apply and learn more about this great opportunity!


Dr Harold Patino Oral Maxillofacial & Implant Surgery

2760 Forgue Drive

Naperville, IL



Posted date

Over a month ago

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