A great opportunity to learn the Mortgage Servicing Business and to bring your professional Top Talent Customer Service experience to Dovenmuehle Mortgage!
We currently have openings in our North Aurora office.
Customer Service Responsibilities:
- Inbound Call Center - Answering complex customer inquiries on behalf of both DMI and Private Label clientele
We are looking for:
- Strong communication skills, time management ability, organizational talent, and a professional demeanor
- Able to handle taking 75 to 90 inbound calls daily
- At least 1-2 years of experience working in a fast pace Call Center environment where Metrics are involved
- Able to type at least 30 wpm and be comfortable navigating between two computer screens while speaking on the phone
- We offer extensive paid training classes
- Benefits package including BCBS Health Care, Dental, Vision,
- 401k, vacation and personal days, sick days, and paid holidays
*Learn a new industry and become a part of a great team at Dovenmuehle Mortgage*
*Must be able to work 11 AM - 8 PM and be flexible to work on Saturdays if business needs require)