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Director of Agency Operations

Dotted Line Agency
Richmond, VA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Have you been referred to as the "glue" of your organization? Do you like to work with collaborative and engaged leadership and teams? Read on to see if this position is a match for you!

We are looking for a seasoned, effective Business Operations Director to lead building the infrastructure needed to secure the functionality of the business and drive sustainable growth. This includes leading the efficiency of the business and the effectiveness of the agency’s team members. The Business Operations Director will be a key member of the leadership team, reporting to the Chief Executive Officer.

This key role will make an impact across the organization -

Internal Operations and Finance

  • Oversee staffing (utilization and capacity)
  • Manage business costs
  • Oversee daily operations of the company (IT, Finance, HR, Facilities)
  • Set internal goals for performance and growth
  • Track performance by analyzing and interpreting data and metrics
  • Manage relationships with key vendors

Talent Strategy and People Leadership

  • Oversee recruiting function
  • Improve onboarding process in place and ensure consistency across people leaders and hiring managers
  • Lead team members to encourage maximum performance and dedication
  • Develop and oversee internal communications system and process
  • Lead learning and development initiative for the agency
  • Establish practices that promote company culture and vision
  • Lead culture-building activities, diversity and inclusion initiative

Process Execution and Special Projects

  • Map, document, and track agency systems, processes, and workflows
  • Take on or manage special projects
  • Participate in expansion activities

Are you a match?

Desired Experience:

  • Bachelor’s degree or equivalent
  • At least 15 years of previous experience in an agency or professional services role or similar operations role
  • Experience in a similar position in a growing agency is a plus

Key Skills and Competencies:

  • Proven ability to develop and implement processes, working with large teams to collaborate and put structure in place
  • Working knowledge of finance and operations metrics in consultancy or agency
  • Working knowledge of HR practices
  • Strong passion for people and leadership in small business
  • Outstanding organizational and leadership abilities
  • Excellent interpersonal and communication skills
  • Aptitude in decision-making and solution-finding
  • Creating a “we can do it” culture and fostering a growth mindset
  • Operates with a sense of urgency

Why Should You Apply?

  • Opportunity to work closely with and contribute to a great team of experienced advertising leaders
  • Opportunity to contribute and build a growing business
  • Chance to make a difference across a diverse team of passionate team members and a positive environment
  • Competitive salary and profit share opportunities
  • Strong benefits include paid time off, healthcare, and retirement
Company Description
Dotted Line values and beliefs: Treat everyone with respect, encourage personal growth, love collaboration, go the extra mile, do work everyone is proud of, and always focus on getting results. And when all these dots connect, we do great things that positively impact profits, people, and communities.

Dotted Line Agency

Why Work Here?
Amazing, honest, collaborative leadership, top-notch compensation, and career growth opportunities are just the tip of the iceberg!

Dotted Line values and beliefs: Treat everyone with respect, encourage personal growth, love collaboration, go the extra mile, do work everyone is proud of, and always focus on getting results. And when all these dots connect, we do great things that positively impact profits, people, and communities.

Address

Richmond, VA
USA

Industry

Business

View all jobs at Dotted Line Agency