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Public Engagement Assistant

Doris Duke Foundation for Islamic Art
Honolulu, HI
  • Expired: over a month ago. Applications are no longer accepted.
Job Description


Are you passionate about making art, culture and design accessible to the public through innovative programming and interactive education?  Are you seeking an opportunity to work directly with the public in a museum setting? The Public Engagement Assistant is the initial point of contact (online and in-person) for visitors to Shangri La. This customer/hospitality services-oriented position is responsible for welcoming visitors to Shangri La (typically Wednesday-Saturday), guiding visitor experiences, ensuring visitor safety and comfort, and addressing visitor questions and needs within the guidelines established by Shangri La. The Public Engagement Assistant will contribute to the development and implementation of exciting and engaging on-site experiences and will participate in all applicable Foundation training sessions


Shangri La is a museum for learning about the global culture of Islamic art and design through innovative exhibitions, guided tours, public programs and digital initiatives. It is the only standalone museum of Islamic art in the US. Built in 1937 as the Honolulu home of American heiress and philanthropist Doris Duke (1912-1993), Shangri La was inspired by Duke’s extensive travels throughout North Africa, the Middle East and South Asia and reflects architectural traditions from those regions. The permanent collection features objects from Spain, Morocco, Egypt, Syria, Iran, Central Asia, India and parts of Southeast Asia. Shangri La is a program of the Doris Duke Charitable Foundation through the Doris Duke Foundation for Islamic Art.


We are seeking an experienced museum visitor services professional to advance the mission of Shangri La in creative and impactful ways.  Located within Shangri La’s center for creative and educational public engagement and under the direction of the Associate Curator of Programs & Social Practice and the Public Programs & Events Coordinator, the Public Engagement Assistant manages the museum’s public tour programs. In collaboration with colleagues, vendors, artists, scholars and subject matter experts, the Public Engagement Assistant will facilitate an excellent on-site experience for the visiting public. The ideal candidate believes that museums improve the quality of people’s lives and possesses a vibrant vision for how public programs inspire, connect, and educate audiences.


A bachelor’s degree in a relevant field, and/or equivalent relevant experience is required, knowledge of Islamic art, culture and design a plus.  Proven experience working with the public in an educational and customer/visitor services capacity to ensure safe, fun, inclusive and educational experiences. The Public Engagement Assistant will demonstrate these competencies:  Positive and welcoming style of hospitality, communication (verbal and written), technical expertise, imagination, and prioritizing/organizing work.

Additional requirements:  ability to work weeknights and weekends as needed; ability to travel occasionally (local); currently eligible to work in the US (US citizen or Permanent Resident).


COVID-19 Vaccination Requirements:

As a condition of employment, new hires are required to be up to date with an FDA authorized vaccination against COVID-19, including booster; proof of vaccination series and booster will be required upon beginning employment.  Reasonable accommodation for legally required exemptions will be considered on a case-by-case-basis in accordance with applicable law.



-          Competitive salary based on experience;

-          Excellent benefit package with limited employee contributions;

-          Generous paid time off policies;

-          401(k) plan with employer contribution equal to 15% of base pay.



Send resume with cover letter to Include your Last Name followed by “Public Engagement Assistant” in the subject line. Resumes will be received until the position is filled.

No phone calls or in-person applications, please.

The Doris Duke Charitable Foundation is committed to inclusive hiring and dedicated to diversity in its work and workplace culture. We provide equal opportunity for employees and applicants in all aspects of the employment relationship, without regard to race, color, national origin, sex, sexual orientation, gender identity or expression, citizenship, marital status, military or veteran status, disability, age, religion or any other classification protected by law; and we strongly encourage candidates of all identities, experiences, orientations and communities to apply.

Company Description
Shangri La is a museum for learning about the global cultures of Islamic art and design in new and inspiring ways. Built in 1937, Shangri La was inspired by American philanthropist Doris Duke’s (1912-1993) extensive travels throughout North Africa and Western, Central, South and Southeast Asia, and the landscapes of Hawai`i. Duke directed in her will that Shangri La be “available to scholars, students and others interested in the furtherance and preservation of Islamic art and make the premises open to the public.” In 2002, Shangri La opened as the only museum dedicated exclusively to Islamic art in the United States and is operated by the Doris Duke Foundation for Islamic Art, one of the Doris Duke philanthropies.

Doris Duke Foundation for Islamic Art


4055 Papu Circle

Honolulu, HI