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Inside Sales/Order Entry

Door Manufacturer Riverside, CA

  • Posted: over a month ago
  • $15 to $17 Hourly
  • Full-Time
  • Benefits: dental, life insurance, medical, vision, 401k
Job Description

We are seeking a Customer Service Representative to join our team! The customer service representative is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with team members within the customer service department.

Duties & Responsibilities:

· Provide quality customer service support for all T.M.COBB customers.

· Process and review customer orders, request for orders and system generated acknowledgements.

· Communicate professionally with T.M.COBB customers, both internal and external regarding product and product questions, orders and potential orders.

· Support the order process by professionally communicating with the customer, outside sales, production personnel, and expediting.

Experience Required:

· Minimum of one (1) to two (2) years’ experience in customer service, preferably in a manufacturing environment.

· Door, window, construction background preferred.

Education:

· High School diploma required, some college preferred.

 

Essential Abilities:

· Read write and understand the English language

· Work independently, at times under pressure

· Sense of urgency, ability to meet deadlines

· Excellent customer service skills

· Computer literacy and ability to learn new computer software programs.

· Excellent written and oral communication skills; strong organizational skill and the attention to detail.

Physical Requirements:

· Prolonged sitting and terminal use and minimal lifting of office equipment and supplies.

· Overtime may be required.

Work environment:

· Work performed indoors in a climate controlled environment.

· Multiple phone lines.

Door Manufacturer

Why Work Here?
Privately owned, flexibility and great benefits!

Address

Riverside, CA
USA
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