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Dolores Street Community Services San Francisco, CA
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Dolores Street Community Services
San Francisco, CA
Expired: August 08, 2023 Applications are no longer accepted.
  • $20 Hourly
  • Vision , Medical , Dental , Paid Time Off , Life Insurance , Retirement
  • Full-Time
Position: Outreach Worker

Program: Housing Rights Program

Reports to: Mission SRO Collaborative Program Manager

Compensation: $20 per hour, Full-Time, commensurate with experience. Benefits include medical, dental, vision, acupuncture, mental health Teladoc, Long term disabilities, and Life insurance; generous vacation, sick leave, winter recess, and holidays; Pre-tax Flexible Spending Account, commuter benefits, and 401(K).

To Apply: Visit to apply. Resumes submitted without a cover letter will not be considered.

Deadline: Interviews conducted on a rolling basis until position is filled.

About the Organization:

Dolores Street Community Services (DSCS) nurtures individual wellness and cultivates collective power among low-income and immigrant communities to create a more just society. As a multi-issue, multi-strategy organization, we work to improve lives on an individual level as well as affect broader social change by engaging in advocacy and community organizing. We work together across programs to address homelessness, lack of affordable housing, and to support immigrant rights in order to meet the complex needs of our communities and collectively address the root causes of suffering and injustice. To learn more about our organization's model and impact, we encourage you to watch the following .

Position Description:

DSCS is seeking (1) Full-Time Outreach Worker to work with our Housing Rights Program. The Housing Rights Program works to unite, empower and organize tenants in San Francisco through a combination of direct services, counseling, political education and advocacy. The program consists of the Mission SRO Collaborative Program (MSROC), which works to improve living conditions for tenants in Single Room Occupancy (SRO) hotels in the Mission District, and the Tenant Counseling program, which is expanding to provides individual case management and collective organizing guidance in the Mission, Excelsior, and Bayview Districts.

Key Responsibilities:
  • Conduct tenant outreach in SRO buildings and provide educational materials to individuals and families.
  • Promote and enroll new SRO tenants (families and individuals)
  • Perform intake on and provide housing counseling to low-income tenants (including monolingual. Spanish-speaking) by assessing housing problems, answering questions, providing relevant information, and referring to tenant rights organizers.
  • Advocate for SRO families and individuals by coordinating with outside agencies regarding code enforcement and general eviction prevention support to help tenants housing stability.
  • Ensure information regarding a client's housing situation is updated in the database in a timely manner, and all supporting documents are filed in accordance with DSCS policies and procedures.
  • Provide warm referrals to other programs for financial assistance, counseling, or other supportive services based on the tenants'/clients' individual needs.
  • Coordinate and facilitate leadership development opportunities, educational KYR's workshops, outreach and preventive programming in SRO hotels.
  • Help plan and ensure tenant participation at periodic meetings, legal clinics, community events, mobilizations, or other activities by conducting outreach and timely follow-up.
  • Participate in advocacy and organizing campaigns related to the needs of SRO families, including organizing tenants to choose winnable goals, strategize to win concrete victories, and be spokespersons for SRO issues.
  • Work with other DSCS staff to coordinate MSROC tenant input and support on community related issues such as land use, civic engagement, immigrant rights, and economic justice
  • Attend weekly/monthly meetings with supervisors to report on outreach, problem-solve, and plan upcoming work.

Other Organizational Duties:
  • Conduct business in accordance with the DSCS Employee Handbook, exercising sound judgment and serving the best interests of the agency and the community.
  • Commit yourself to treating each community member with respect and dignity.
  • Perform other duties as assigned.

Knowledge, Skills, and Abilities:
  • Background in and passion for working with low-income and immigrant communities around issues of affordable housing, land use, and/or immigrant & worker rights; familiarity with these issues in the Mission District and San Francisco, highly desired.
  • Commitment to a larger vision for immigrant, housing, and economic justice.
  • Ability to interact with a wide range of clients with cultural humility, kindness, and patience.
  • Ability to assume responsibility quickly and work independently and as part of a team.
  • Ability to use good judgment, multitask and meet deadlines.
  • Ability to read, understand, and apply language from manuals, policies, technical procedures, and instructions.
  • Ideal candidates will have experience working and building trust with low-income immigrant families/individuals, including at least two years' experience as an organizer, tenant rights advocate, and/or paralegal.
  • Willingness to work some evenings and weekends to design a flexible schedule
  • Bilingual in spoken and written Spanish, REQUIRED.

Dolores Street Community Services ( is an equal-opportunity employer and seeks applicants of the greatest diversity possible, including women, people of color, lesbian/gay/bisexual/transgender individuals, persons with disabilities, and formerly incarcerated individuals.


Dolores Street Community Services

938 Valencia St

San Francisco, CA



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