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Customer Service Representative

Doherty Top Talent Saint Paul ,MN
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Seeking an exciting opportunity in the customer service industry? Doherty Top Talent is partnering with an industry-leading finance and banking company for a role in the St. Paul, MN location. We are seeking candidates for a contract Customer Service Representative opportunity. Compensation for this temporary role is $16.00 per hour.  #twincitiesjobs

 

Customer Service Representative Main Responsibilities:

  • Become the customer’s point of contact
  • Maintain excellent written and verbal communication with the customer to obtain all the necessary information to complete your daily tasks
  • Identify potential issues and know when to escalate
  • Work with the system of record and perform certifications to business acumen
  • Review and process Mortgage Documents to company standard/checklists and computer system EMBTrust
  • Lead Assigned Projects
  • Problem solve on a daily basis & meet deadline
  • Complete data entry and generate reports
  • Scan documents and label files
  • Assist with other departments dependent of business needs and work volume

 

Customer Service Representative Key Requirements:

  • College Degree or Equivalent Work experience in a Financial Work Environment
  • Moderate Microsoft Office Skills: Word, Excel, Outlook
  • Great Customer Relations Skills
  • Must be able to push, pull, or lift up to 30 pounds
  • Ability to bend, squat, sit for long periods of time, and climb step ladders up to 10 feet high
  • 2+ Years working in Customer Service Environment
  • Familiarity with Mortgage Documents preferred
  • Familiarity with EMBTrust
  • Excellent interpersonal, verbal, and written communication skills
  • Strong time management, organization, and problem solving skills
  • Intermediate Microsoft Excel skills (Manipulating data, vLookups, locating trends, etc.
Company Description
Working with Doherty Top Talent

Placing great people into work opportunities is our mission, and it's been a life-changing one for our candidates for over 35 years! We hope you turn to Doherty at every stage of your working life, from your first job, to the peak of your career, to the flexible or short-term opportunities during the busier times of your life. Whether you are looking for temporary work, a contract position, or a permanent job, Doherty can help you find the role that matches your current needs and skill set. We want to place you with the company that's right for you!

Whatever your career path, Doherty is here for you! Learn more and apply online at www.doherty.jobs.

Doherty is an Equal Opportunity and Drug-Free Employer.

Doherty Top Talent

Why Work Here?

Doherty | The Employment Experts is one of the Midwest's largest contract and temporary staffing and recruiting agencies.

Working with Doherty Top Talent Placing great people into work opportunities is our mission, and it's been a life-changing one for our candidates for over 35 years! We hope you turn to Doherty at every stage of your working life, from your first job, to the peak of your career, to the flexible or short-term opportunities during the busier times of your life. Whether you are looking for temporary work, a contract position, or a permanent job, Doherty can help you find the role that matches your current needs and skill set. We want to place you with the company that's right for you! Whatever your career path, Doherty is here for you! Learn more and apply online at www.doherty.jobs. Doherty is an Equal Opportunity and Drug-Free Employer.

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Saint Paul, MN
USA

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