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Account Representative | $3000 Bonus

Doherty Top Talent Plymouth, MN

  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Are you detail-oriented and have excellent organizational skills? Doherty Top Talent is partnering with great company in Richfield, MN and we are in search of Account Representatives for this exciting opportunity! In this role Account Representatives will be obtaining information regarding individual’s accounts, maintain quality customer service, and ensure and uphold compliance requirements. This position is in a call center environment and we have 1st shift available with flexible hours between 7:00am-7:00pm for this temp-to-hire position. Compensation ranges from $15.00 - $18.00 per hour, depending on experience. Up to $3000 in retention bonuses available.

 

COMPANY OVERVIEW
This company provides data and contact management solutions to their customers. Specialty account receivable solutions is their focus. They have grown exponentially over the last two decades, but their employee and customer centered culture has remained the same. They are proud to have a culture that provides employee-first initiatives and programs.

 

ACCOUNT REPRESENTATIVE MAIN RESPONSIBILITIES:

 

  • Generate outbound calls and field incoming calls
  • Obtain necessary estate information as available and follow up with the attorney or personal representative regarding claim filing
  • Notate files with attorney, personal representative, estate and family information
  • Negotiate payment arrangements and follow-up on payment arrangements
  • Send confirmation and settlement letters as required
  • Respond to all voicemail messages daily
  • Accurately document accounts and notate files with correct transaction codes
  • Adhere to company policies and procedures as well as client specific requirements
  • Understand and adhere to the company information, security and privacy responsibilities as detailed in the information resource usage policy, employee manual, and client-specific publications
  • Other duties as assigned


ACCOUNT REPRESENTATIVE KEY QUALIFICATIONS:

  • High School Diploma or equivalent
  • Ability to communicate effectively in either written or oral form; maintains attention and actively listens to others ideas and thoughts
  • Effectively demonstrate attentive listening through body language, taking notes, etc. and uses active listening to clarify questions or concerns
  • Gathers and analyzes information and data; makes logical decisions based on available facts and impact with short and long-term priorities
  • Demonstrate willingness and is excited to face new challenges; present ideas that demonstrate the ability to adapt to change
  • Must be goal-orientated
  • Ability to multi-task in a fast-paced, highly-regulated, and structured environment
  • Must be courteous, empathic, and have polite telephone etiquette
  • Strong verbal and written communication skills
  • Excellent organization skills
  • Team-oriented personality, with the aptitude to work independently
  • Computer proficiency (ability to learn and navigate collections system)
Company Description
Working with Doherty Top Talent

Placing great people into work opportunities is our mission, and it's been a life-changing one for our candidates for over 40 years! We hope you turn to Doherty at every stage of your working life, from your first job, to the peak of your career, to the flexible or short-term opportunities during the busier times of your life. Whether you are looking for temporary work, a contract position, or a permanent job, Doherty can help you find the role that matches your current needs and skill set. We want to place you with the company that's right for you!

Whatever your career path, Doherty is here for you! Learn more and apply online at www.doherty.jobs.

Doherty is an Equal Opportunity and Drug-Free Employer.

Doherty Top Talent

Why Work Here?
Doherty | The Employment Experts is one of the Midwest's largest contract and temporary staffing and recruiting agencies.

Working with Doherty Top Talent Placing great people into work opportunities is our mission, and it's been a life-changing one for our candidates for over 40 years! We hope you turn to Doherty at every stage of your working life, from your first job, to the peak of your career, to the flexible or short-term opportunities during the busier times of your life. Whether you are looking for temporary work, a contract position, or a permanent job, Doherty can help you find the role that matches your current needs and skill set. We want to place you with the company that's right for you! Whatever your career path, Doherty is here for you! Learn more and apply online at www.doherty.jobs. Doherty is an Equal Opportunity and Drug-Free Employer.

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Address

Plymouth, MN
USA

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Business

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