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Customer Service at Divine Inspiration Business Services, LLC

Divine Inspiration Business Services, LLC
Edgewood, NM
  • Posted: over a month ago
  • $11 to $13 Hourly
  • Other
Job Description

Divine Inspiration Business Services, Llc in New Mexico is looking for ten customer service representatives to join our virtual call center team. This is a work from home position, applicant must have a laptop or desktop computer. These positions would be servicing one of the nation's largest video, high-speed Internet and phone providers to residential customers, therefore you must be efficient. Our ideal candidate is Friendly, Professional, Reliable and hard-working.

This is for INBOUND calls, NO cold calling, NO telemarketing and NO high pressure sales. Pay starts at $11.00 to $12.00 per hour during probationary period, after which increase is available according to individualized performance review. We offer incentives and bonuses as well. Full-time and Part-time available, flexible schedules.

Responsibilities

  • Assist customers with billing inquiries
  • Build trust and rapport with the customer through clear, respectful interaction 
  • Assist customers to determine which services best fit their individual needs
  • Respond to all complaints in a friendly and professional manner


Qualifications

  • Friendly attitude even when dealing with disgruntled customers
  • Responsible and proven ability to maintain scheduling commitments
  • Ability to problem solve concerns quickly customers may have
  • Good communication skills with customers
  • Must be able to pass a background check and possibly a drug test
  • Experience is a plus but not a requirement, we provide training.

We are looking forward to reading your application.

Divine Inspiration Business Services, LLC

Address

Edgewood, NM
USA

Industry

Business

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