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Customer Service

Diversified Benefit Services, Inc. Oconomowoc, WI

  • Expired: March 17, 2021. Applications are no longer accepted.
Job Description

Customer Service Rep - This position is located in Hartland, WI (25 Miles West of Downtown Milwaukee)


About Us

Diversified Benefit Services, Inc. (DBS), is an innovative, industry-leading third-party benefits administrator dedicated to delivering a high level of unequaled personal customer-focused service through a team of dedicated professionals utilizing state-of-the-art software and systems.

About You

  • A proactive thinker and problem-solver who finds value in helping others.

  • Being detail-oriented is one of your strengths and you have a keen eye for auditing. Maintaining a high level of accuracy in your work is something you genuinely care about.

  • You have excellent communication skills, enjoy assisting people on the phone, and appreciate continuous feedback.

  • Youre great on the computer and have no problem learning software programs and entering information accurately.

  • You seek an opportunity to learn and develop in a challenging, rewarding, and professional work environment.

  • You love collaborating across teams and are personable, helpful, and focused.

About the Position

  • Develop a strong working knowledge of tax-advantaged benefit plans (FSAs/HRAs/HSAs).

  • Assist customers on the phone with questions regarding their benefits and online accounts.

  • Review claims documentation to determine eligibility for payment.

  • An excellent starting position for those looking to advance to the Specialist role.


Company Description
Who we are:

For more than 30 years, Diversified Benefit Services, Inc. (DBS), continues to be a leading third party administrator (TPA) of FSAs, HRAs, HSAs, COBRA, and other customized benefit plans. At DBS we believe that good people are the key to our success, and we understand the importance of finding qualified, motivated and positive professionals who thrive on challenge and seek opportunities to utilize their skills and talents. DBS provides a well-rounded training program that gives our employees the best innovative tools and support they will build upon to be engaged and successful.

Diversified Benefit Services, Inc.


Oconomowoc, WI
53066 USA



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