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Entry Level Customer Engagement Representative

Divergent Drive Silver Spring, MD
  • Expired: 20 days ago. Applications are no longer accepted.

REQUIREMENTS:

  • Critical thinking skills to assess and resolve customer needs quickly and consistently
  • Active listening skills and effective communication strategies
  • How to recognize and defuse difficult customer behavior
  • A thorough understanding of the core processes and best practices used in support and service

KEY RESPONSIBILITIES:

  • Monitors marketplace information on pricing, products, and current promotions
  • Order entry and communication
  • Meeting company goals and objectives
  • One on one sales based interaction with customers
  • The Entry Level Customer Engagement Representative is responsible for calling on assigned accounts on a daily basis
  • Greet and communicate with account decision-makers
  • Increase customer base and loyalty

Candidate Profile:

  • Knowledge of basic computer operations
  • Willingness to work shifts, as needed
  • Courteous with strong customer service orientation
  • Dependable with proficient attention to detail
  • Good listening and responding skills
  • Must be flexible with the ability to adapt to changes quickly and think conceptually
  • Possess insight into self and others
  • Solid problem-solving skills
  • Some technical knowledge
  • Must be willing to take the initiative
  • Strong organizational skills with the ability to juggle multiple tasks

Advancement and compensation are based upon an individual's performance

Persons with Experience in the following areas should apply:

Business development manager, customer relationship manager, restaurant, retail, full time, part time, entry level accounting, full time administrative assistant, receptionist, warehouse manager, retail associate, retail cashier, management, office assistant, office, clerical, office manager, insurance, customer service representative, leadership, operations manager, store manager, supervisor, director, teacher, project manager, communications, retail salesperson, customer service, marketing manager, marketing, territory manager, sales administrator, full time marketing executive, e-business, distribution manager, customer service clerk, call center agent, customer service director, customer service sales, field sales representative, account manager, advertising director, area sales manager, communications manager, full time communications director, media relations, public relations, e-commerce, sales, inside sales, outside sales, direct sales, insurance sales, executive administrative assistant, sports director, sports league official, business systems analyst, assistant manager, office support worker, admin support worker, human resources, full time recruiter, entry level recruiter, real estate, real estate agent, property management, training, develop, development, host, hostess, waitress, waiter, full time prep cook, restaurant manager

Divergent Drive

Why Work Here?

Fun Environment, Great CEO and Advancement Opportunity

Divergent Drive, Inc is a NEW and INNOVATIVE sales and marketing firm that is changing the way businesses connect with their clients in the Maryland area. Since our start in August 2017 - we have been focusing on providing clients with profitable results utilizing our efficient in-person communication approach. We believe in order to WOW our clients - it all starts with our team. We invest in our people through training and development to help them reach their careers goals and in turn provides our clients with the consistently high results they need.

Address

Silver Spring, MD USA
Silver Spring, MD
USA

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