- Expired: over a month ago. Applications are no longer accepted.
Planning is an essential duty of a project manager. Determining what needs to be done, who is going to do it, and when it needs to be done are all part of the planning process. The project manager is responsible for setting up the project team's structure. The project manager is responsible for monitoring and controlling performance, keeping the project on track. The project manager will also act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. Our target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
Defining and clarify project scope
Defining project baselines
Developing the project plan
Following communication procedures, guidelines and policies
Setting up software accounts for team members
Identifying and assess customers’ needs to achieve satisfaction
Identifying services to be provided by external companies
Developing the project schedule
Developing policies and procedures to support the achievement of the project objectives
Coordinating activities across different organizational functions
Determining the organizational structure of the project team
Identifying roles and positions
Staffing project positions
Setting team direction
Motivating team members
Keeping records of customer interactions, process customer accounts and file documents
Providing accurate, valid and complete information by using the right methods/tools
Handling customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Build sustainable relationships and trust with customer accounts through open and interactive communication
Tracking project progress
Developing project status reports
Measuring project progress toward meeting its objectives
Determining the cause of deviations from the plan
Managing changes and incoming service inquiries
Taking corrective actions to address deviations
Must have proven experience as a project manager
High school diploma
Must have PMP or an equivalent management certification
Familiar with the FAR
Must be familiar with Lean six sigma system, PMI, and AGILE
BS/MA degree in Finance, Accounting or Economics
Professional qualification such as CFA/CPA or similar will be considered a plus
Any LEED certifications is a plus
District OneWhy Work Here?
Join our Team. Gain new perspectives from peers in the industry. Share mutual concerns and challenges to grow together.
Since 2017, District One has provided supportive services to small, mid-sized, and large businesses. District One provide capture management, project management, talent acquisition, and consultancy services. Our team works in collaboration with our clients. We carefully align with our customer’s objectives and goals. Our services are customized to meet the specific needs of each client.
100 M street SE Washington DC 20003Washington, DC
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