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eBusiness Technician in Phoenix, AZ at Disco

Discount Tire Phoenix, AZ
  • Expired: over a month ago. Applications are no longer accepted.
Job Description
Job Description

Here at Discount Tire, we celebrate the spirit of our people with extraordinary pride and enthusiasm. Our business has been growing for more than 60 years and now is the best time in our history to join us. We are opening more locations every year and we are always looking for qualified individuals to join us in our growth. We are a company that promotes from within, both in our retail and corporate operations. 

Under immediate guidance, an eBusiness Tech will help to process and finalize orders that were placed independently by customers online.  Our contact center, located in North Phoenix, facilitates interactions with customers through both inbound calls, e-mails, and web orders. If you are a hardworking and self-motivated individual that values relationships, this is the career for you! Discount Tire Direct combines outstanding earning potential and great benefits with a fun and exciting workplace.

 

NO AUTOMOTIVE EXPERIENCE REQUIRED! WE PAY YOU WHILE WE TRAIN YOU!

 

Essential Duties and Responsibilities:

  • Reviews orders for product requirements such as sizing, fitment, and safety standards. Also, ensures product orders align with industry and company safety standards.
  • Identifies and marks orders that cannot be filled due to fitment, fraud, inventory, and any other issue preventing the order from being completed. Informs customer electronically and escalates order exceptions to eBusiness Team for follow up and resolution.
  • Verifies product inventory status such as product availability, stock level, location, and stock replenishment schedule.
  • Support the Discount Tire Direct Sales team by assisting with drop ship orders, special orders, and processing orders.
  • Finalizes orders with proper distribution center and determines best method of product delivery for the customer, including, but not limited to, special orders, split shipments, and drop shipments.
  • Processes credit card, PayPal, and Synchrony Bank Discount Tire Credit Card payments for online orders. Notifies customers electronically if payment is declined and/or escalates to eBusiness Apprentice for resolution.
Company Description
Discount Tire has a vision that not only lives but thrives in the hearts of its employees each and every day. From part-time to full-time employees at the store, regional or corporate level our employees work to be the best in the business.

One common thread running through the hearts of everyone within the organization remains the same - treat customers and fellow employees with respect and fairness. Care for those in need, always do what is right, work hard, be responsible and have fun.

The employees of Discount Tire represent our philosophy and its brand by remaining knowledgeable, friendly and honest. By offering the highest level of customer service, more product choices and the lowest prices, they have earned the right to be considered trusted experts.

Building customer relationships has allowed Discount Tire to become a leader in the industry. Our continual growth not only provides opportunities for employee advancement, but allows more customers to remain confident when choosing us for all of their tire and wheel needs.

Discount Tire

Discount Tire has a vision that not only lives but thrives in the hearts of its employees each and every day. From part-time to full-time employees at the store, regional or corporate level our employees work to be the best in the business. One common thread running through the hearts of everyone within the organization remains the same - treat customers and fellow employees with respect and fairness. Care for those in need, always do what is right, work hard, be responsible and have fun. The employees of Discount Tire represent our philosophy and its brand by remaining knowledgeable, friendly and honest. By offering the highest level of customer service, more product choices and the lowest prices, they have earned the right to be considered trusted experts. Building customer relationships has allowed Discount Tire to become a leader in the industry. Our continual growth not only provides opportunities for employee advancement, but allows more customers to remain confident when choosing us for all of their tire and wheel needs.

Address

Phoenix, AZ
USA

Website