Cyber Center Quality Auditor-Sierra Vista, AZ-2207
- Expired: over a month ago. Applications are no longer accepted.
DirectViz Solutions is rapidly growing government contractor that provides strategic IT services that meet mission needs for government customers. DVS is hiring a Cyber Center Quality Auditor to work in Sierra Vista, Arizona at Fort Huachuca. This position will support the RCC-CONUS, which provides a cutting-edge technology environment. An active Secret clearance, or higher, is required.
CYBER CENTER QUALITY AUDITOR - Senior Shift Lead
ESSENTIAL JOB DUTIES:
- Audit tickets in NIPR, SIPR and JMN environments
- Compile data for reporting requirements and personnel coaching
- Assist with team building, mentoring, and training employees
- Ensure adherence to team, organizational and company policies and procedures
- Provide queue management coverage
- Assist in daily operations
- Provide shift coverage for a 24/7/365 environment as needed
- Security Clearance: Active secret clearance or higher
- 4-6 years of experience or an AA plus 4 years/BS plus 2 years
- Excellent communication and interpersonal skills
- Leadership skills (decision-making, motivation, goal setting)
- Strong problem-solving skills
- Exceptional organization and time management abilities
- Conflict resolution skills
- Customer service skills
- Must work well with a team
- Must be able to work all shifts
- Must be able to work weekends and holidays, as required. Schedule is subject to change to fulfill the needs of the mission.
Preferred/desired experience includes a minimum of six months experience as a shift lead on an IT service desk, ITIL Foundations certification and Sec+ certification.
- Work environment is normal for office setting
Applicants may be required to show proof of a COVID-19 Vaccination Record Card to be eligible for employment at some work sites.
DirectViz Solutions, LLC provides equal employment opportunity to all individuals regardless of race, color, creed, religion, gender, age, sexual orientation, national origin or ancestry, disability, genetic information, veteran status, gender identification or any other characteristic protected by state, federal or local law.
DirectViz Solutions, LLC
AddressSierra Vista, AZ
ManufacturingView all jobs at DirectViz Solutions, LLC