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Medical Assistant

Direct Ortho Care Oklahoma City, OK
  • Expired: over a month ago. Applications are no longer accepted.

As a Medical Assistant, I report to the Practice Manager. My lead roles are administrative and certain clinical duties under the direction of the Orthopedic surgeon. The combined role of MA/Surgery Scheduler assumes responsibility for surgery scheduling, insurance authorizations, backup support for both the front desk and clinical team members. As the MA, I make guest service and conveying a positive image a core part of my daily work.

Lead Outcomes

  • I work with guests to answer questions, provide reassurance and show empathy at all times.
  • I organize all aspects of scheduling guests for surgery including insurance authorizations.
  • I lead registration, benefits verification and check out procedures.
  • I provide genuine welcome to our guests as they enter DOC and lead hospitality efforts by maintaining a courteous, attentive and professional manner.
  • I maintain guest confidentiality and ensure PHI is secure at all times. I obtain a comprehensive knowledge and working understanding of HIPAA regulations and continual compliance.

Core Responsibilities

  • I prepare guests with all clinical and administrative information needed for surgery as directed by physician.
  • I seamlessly coordinate all aspects of scheduling guests for surgery including but not limited to:
    • Coordination with the place of surgery
    • Authorization by insurance company
    • Financial estimates
    • Coordination with cardiologists, lab or other providers
    • Preparing exam rooms, keeping rooms clean and stocked with necessary supplies
    • Cleaning and sterilizing instruments and disposing of contaminated supplies
    • Accurately record guest medical history, vital signs, and test results in medical record
  • I complete all chart prep and surgical packets
  • I send/receive medical records
  • I obtain lab/x-ray reports, hospital notes, referral information.
  • I check-in guests and collect demographic information, verify insurance coverage and collect copays.
  • I provide support for front desk duties and all DOC office team members.

I exemplify the following competencies

  • My leadership is proactive.
  • My behaviors and standards model DOC’s values and deliver a service experience that is unrivaled.
  • I use active listening skills.
  • I maintain composure in stressful situations.
  • I exhibit cooperation, flexibility and provide assistance with communicating with guest, physicians and team.
  • I support the team that I work with.
  • I am flexible and adaptable.
  • I am able to lift up to 50lbs.
  • I am proficient in computer skills.

Direct Ortho Care

Why Work Here?

We believe in finding a better way, sharing it, and celebrating success. We do this by serving people, not the system.

We believe in finding a better way, sharing it, and celebrating success! We do this by serving people, not the system. We understand that there will be change and challenge on the journey and we will figure it out. We find answers to questions even if they aren’t asked. Above all, we tenaciously care for our team, our guests, and our communities.


Oklahoma City, OK