About Us:Dimagi is a social enterprise and Benefit Corporation that builds software solutions and provides technology consulting services to improve the quality of essential services for underserved populations. Headquartered in Cambridge, Massachusetts, Dimagi partners alongside governments, leading NGOs, and foundations such as the Bill & Melinda Gates Foundation, USAID, and the World Bank to tackle complex health and social inequities. Our open source technology platform, CommCare, is the world's most widely-used and researched mobile data collection platform for frontline workers.
To date, Dimagi's team of project managers, engineers, and health experts have supported over 2,000 projects in 80 countries.About the position:Dimagi is looking for someone with strong attention to detail and an operational mindset, who finds joy in supporting a mission-driven organization to join our team based in Cambridge, MA. As the Senior People Operations Associate at our Cambridge office... you'll support the team in a very wide-range of H.R., operational, and recruitment areas.
This position will report to the Director of People Operations.Our People Operations team takes pride in supporting our team based in our offices in Boston, D.C., and dispersed remotely across the U.S. and Canada. We're impact-focused individuals who appreciate how people operations can work alongside our employees to help them make a global impact.Responsibilities of this role: Operational Support: Serve as the reviewer and backstop for People Operations administrative and operational processes in the U.S.
Ensure predefined workflows are completed fully and accurately by the U.S. POps Admin. Look to improve existing workflows or administrative processes.
This is inclusive of office management duties for which our U.S. POps Admin is responsible. Global Project Work: Lead global and regional POps projects.
Plan and execute global projects assigned exclusively, and support POps Directors with additional projects and OKRs. People Management: Serve as the H.R. manager for members of the POps team, including the U.S.
POps Admin. H.R. Policies: Assist the POps Director with maintaining and evolving Dimagi's H.R.
policies and processes. POps Training Development: Further develop and lead the execution of H.R. training for employees.
Onboarding & Offboarding: Ensure employee onboarding and offboarding are executed fully and accurately. Work to improve the efficiency of the onboarding and offboarding program and the experience for employees. Benefits Administration: Assist the Director of People Operations with benefits research and selection as well as open enrollment administrative workflows.
Payroll: Lead the payroll execution for relevant business units spanning locally and globally with administrative support from the U.S. POps Admin. This includes U.S.
payroll and payroll for select global employees. Tax Account Administration: Maintain our existing state tax accounts, and create new tax accounts as needed per hiring needs, including resolving any tax account issues in a timely manner. Cost of Living Salary Pulls: Review and sign-off on salary ranges pulled by other POps team members.
Work to improve the COL salary pull workflow further. As needed, pull salary ranges directly. Visa Filing & Assistance: Assist the Director of People Operations with visa filing, including completing administrative paperwork and working directly with legal counsel, as appropriate.
Financial Processes: Work with the Finance team to develop and improve processes or workflows on which both Finance and POps collaborate. Financial Admin Support: Provide support to the U.S. POps Admin on completion of financial administrative tasks.
Review monthly expense reports that the U.S. POps Admin submits. Review the monthly invoice submission workflows that the U.S.
POps Admin submits to the Finance team with an eye on efficiency. Recruitment: Independently lead recruitment pipelines full-cycle juggli