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Inside Sales Professional

Dignity Memorial® Providers Scottsdale, AZ

  • Posted: over a month ago
  • $45,000 to $75,000 Yearly
  • Full-Time
  • Benefits: 401k, dental, life insurance, medical, vision
Job Description

Our associates celebrate lives. We celebrate our associates.

Consider the possibilities of joining a Great Place to Work!

Accountable for serving client families by making at need cemetery arrangements, and selling pre-need arrangements. The Family Service Counselor serves families by providing exemplary personalized service and plays an essential role in generating revenue for the cemetery as well as acting as the primary contact for families.

JOB RESPONSIBILITIES

Lead Generation

  • Holds self-accountable for prospecting a minimum of 1-2 hours each day

  • Obtains referrals from families served by the location

  • Networks and builds community and civic relationships

  • Explains and presents presentations to families served and referred families

  • Maintains and tracks activity levels to ensure productivity

Build Rel a tion s hi ps with Families

  • Responds to client inquiries in a timely, respectful, sensitive and professional manner

  • Connects with families through listening, honest communication and genuine concern

  • Develops an understanding of each family’s unique needs and offers solutions that provide value to them

  • Stays in touch with families to ensure satisfaction

  • Prepares for all appointments and performs all procedures with professionalism and attention to detail

  • Follows through on all customer problems and requests

  • Builds trust-based relationships to earn the right to ask for referrals

  • Earns the right to gain referrals to offer protection to protect family members, and the family’s relatives and friends, by educating them on the benefits of pre-planning

Teamwork

  • Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in the future

  • Collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high quality service

  • Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales

  • Shares family concerns with rest of the SCI team

MINIMUM REQU I R EM E N TS

Education

  • High school diploma or equivalent

  • 1-2 years of college or an equivalent of education and experience

Experience

  • High school equivalency and 1-2 years of college or an equivalent of education and experience

  • 1-2 years of customer service or sales industry experience preferred

Licenses

  • Current state/province issued driver’s license with an acceptable driving record

  • Insurance license if required by state/province law and as prescribed by each state board

Knowledge, Skills and Abilitie s

  • Must be able to pass the Company’s internal presentation certification within thirty days of hire

  • Ability to work a number of evenings and or weekends every month

  • Ability to drive frequently

  • Ability to obtain and maintain an insurance license if required by state/province

  • Flexible hours but, at times must have the ability to work up to 12 hours in a day

  • Ability to treat others with empathy and respect

  • Knowledge of computers and some software

  • Customer service skills

Company Description
As Dignity Memorial® providers, we believe there is no greater responsibility than honoring and preserving the story of one’s life. Whether you’re planning a funeral for a loved one, or making your own arrangements in advance, the celebration of a lifetime begins with Dignity Memorial’s compassionate funeral planners. As North America’s largest provider of funeral, cremation, and cemetery services, the Dignity Memorial network cares for thousands of families each year.

What does that mean to you? Our associates feel that funerals and memorial services should be as unique as the individual they honor. We help families create meaningful memorials to truly celebrate the life of their loved one.

Dignity Memorial® Providers

Why Work Here?
Our Associates Celebrate Life. We Celebrate Our Associates Consider the possibilities of joining a Great Place to Work!

As Dignity Memorial® providers, we believe there is no greater responsibility than honoring and preserving the story of one’s life. Whether you’re planning a funeral for a loved one, or making your own arrangements in advance, the celebration of a lifetime begins with Dignity Memorial’s compassionate funeral planners. As North America’s largest provider of funeral, cremation, and cemetery services, the Dignity Memorial network cares for thousands of families each year. What does that mean to you? Our associates feel that funerals and memorial services should be as unique as the individual they honor. We help families create meaningful memorials to truly celebrate the life of their loved one.

Dignity Memorial® Providers's Logo

Address

401 N Hayden Rd

Scottsdale, AZ
85257 USA

Industry

Business

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