Skip to Main Content

Customer Service Specialist

Dick's Sporting Goods Saint Paul, MN
  • Expired: January 18, 2019. Applications are no longer accepted.

We are genuine in our belief that sports make people better and so are you! Immerse yourself in a workplace that loves to be active and lives the brand. Associates joining our team have an opportunity to be a part of the #1 sporting goods retailer in the country and create a lasting impact on their communities through sport and activity. On our Team, everyone plays a critical role. Your Mission (and Ours) is to serve and inspire athletes and outdoor enthusiasts to achieve their personal best through the relentless improvement of everything we do. *Customer Service Specialist Duties:* * Create a world-class customer experience by providing passionate customer service and selling through customer engagement * Provide register coverage as needed and ensure strong customer service standards are met by supporting cashiers through complex transactions * Serve as primary customer service provider at the front end and liaison between customers and management * Ensure customers receive outstanding service by adhering to and enforcing customer service programs * Handle all situations that involve firearms passing through the front end and ensure compliance with firearms safety policy and procedure * Uphold company standards for merchandise presentation of the best apparel and equipment brands in sporting goods * Promote company programs including warranty sales, Scorecard (loyalty program), private-label credit cards, and other seasonal promotions * As business needs arise, other tasks may become necessary *Success Profile :* * Flexible availability - including nights, weekend, and holidays * Ability to provide outstanding customer service * Ability to direct efficient front-end operations * Basic cash management procedures * 1-2 years of Retail Cashier or Sales experience preferred ClickHEREto review our Rewards & Benefits Information Depending on position, candidates seeking employment with DICK'S Sporting Goods, Field & Stream, or Golf Galaxy should be prepared to successfully complete a pre-employment background check prior to beginning employment. DICK'S Sporting Goods is an Equal Opportunity Employer. **Organization:** **Store407 Woodbury MN* **Title:** *Customer Service Specialist* **Location:** *Minnesota-Woodbury-Store407 Woodbury MN* **Requisition ID:** *190003W6*