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Customer Service Specialist

Dick's Sporting Goods Garden City, KS

  • Employment Type Full-Time

We are genuine in our belief that sports make people better and so are you! Immerse yourself in a workplace that loves to be active and lives the brand. Associates joining our team have an opportunity to be a part of the #1 sporting goods retailer in the country and create a lasting impact on their communities through sport and activity.
On our Team, everyone plays a critical role. Your Mission (and Ours) is to serve and inspire athletes and outdoor enthusiasts to achieve their personal best through the relentless improvement of everything we do.
*Customer Service Specialist Duties:*
* Create a world-class customer experience by providing passionate customer service and selling through customer engagement
* Provide register coverage as needed and ensure strong customer service standards are met by supporting cashiers through complex transactions
* Serve as primary customer service provider at the front end and liaison between customers and management
* Ensure customers receive outstanding service by adhering to and enforcing customer service programs
* Handle all situations that involve firearms passing through the front end and ensure compliance with firearms safety policy and procedure
* Uphold company standards for merchandise presentation of the best apparel and equipment brands in sporting goods
* Promote company programs including warranty sales, Scorecard (loyalty program), private-label credit cards, and other seasonal promotions
* As business needs arise, other tasks may become necessary
*Success Profile :*
* Flexible availability - including nights, weekend, and holidays
* Ability to provide outstanding customer service
* Ability to direct efficient front-end operations
* Basic cash management procedures
* 1-2 years of Retail Cashier or Sales experience preferred
ClickHEREto review our Rewards & Benefits Information
Depending on position, candidates seeking employment with DICK'S Sporting Goods, Field & Stream, or Golf Galaxy should be prepared to successfully complete a pre-employment background check prior to beginning employment.
DICK'S Sporting Goods is an Equal Opportunity Employer.
**Organization:** **Store1146 Garden City KS*
**Title:** *Customer Service Specialist*
**Location:** *Kansas-Garden City-Store1146 Garden City KS*
**Requisition ID:** *190006Y5*

Dick's Sporting Goods


Garden City, KS
67846 USA
Posted: April 16, 2019