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Face-to-Face Customer Service Representative-Full time hourly+bonuses!

Diamond AdvanEdge Houston, TX
  • Posted: 6 days ago
  • $36,000 to $50,000 Annually (plus commission)
  • Full-Time

THIS IS NOT DOOR TO DOOR, BUSINESS TO BUSINESS OR COLD CALLING

We pay: Hourly + Bonuses and Incentives

Face-to-Face Customer Service Representative

The role of the Customer Service Representative is to execute tactical objectives and fulfilling our commitment to superior customer care and positive customer experience.

Responsibilities:

  • Build client relationships by providing exceptional customer service
  • Have a thorough understanding of all clients products and services and be able to educate clients on how our products and services would be beneficial to them
  • Acts as a Point of Contact for new and existing clients
  • Troubleshoot and problem solve client or member accounts and issues
  • Perform customer account maintenance requests from clients
  • Provide sound business advice and suggestions to clients
  • Retain business by identifying and addressing client issues
  • Suggest ideas and improvements.
  • Other duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES:

  • Minimum 1 years of customer service experience preferred
  • Excellent training and customer services skills
  • Strong organizational skills
  • The ability to effectively communicate with various levels of management and demonstrate a professional demeanor at all times.
  • Able to be flexible in a rapidly changing work environment
  • Ability to work independently -- self-starter

Diamond AdvanEdge

Why Work Here?

Our company prides itself on our support staff and we are willing to train highly motivated people for management opportunities.

We are dedicated to fostering a team environment in order to deliver the best results for our clients. We are always looking for the best and brightest individuals who can bring innovation and energy to our client's campaigns. Our comprehensive entry-level training program is geared towards the entry level and is designed to cross train in all facets of event marketing. Please submit your resume today for immediate consideration, and we look forward to speaking with our qualified candidates soon!

Address

77 Sugar Creek Center Blvd Sugar Land, TX 77478
Houston, TX
USA

Website

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