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Customer Service Representative-Denison, TX

Dialog Direct a Qualfon Company Whitewright, TX
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Our Mission & Values

Qualfon’s mission is to help as many people as possible pursue their total vocation—as individuals and as members of society—by creating an ever-growing number of job opportunities as we strive to become the outsourcer of choice for our clients

What we offer:

  • All team members can further their education and earn a college degree or high school diploma through Qualfon University scholarship program
  • We lead by example to ensure our amazing team members and supervisors embrace and live the Qualfon Mission & Values
  • Team members have FREE access to personal and professional support through the Qualfon non-denominational chaplaincy program
  • Medical, dental benefits, vision and life & accident insurance for full time employees
  • Competitive wages
  • Opportunities to earn additional income through incentives
  • Planned Time Off pay
  • Qualfon is dedicated to ensuring all team members have Fun@Work!

What you will be doing:

  • Answering inbound phone calls regarding a customer’s account
  • Making outbound calls to follow up on customers when necessary
  • Maintaining composure in escalated situations
  • Building customer relationships, earning their loyalty and trust.
  • Operating accurately & efficiently in a fast paced environment
  • Handling multiple responsibilities at one time
  • Qualified candidates will be comfortable in a multi-tasking, high-energy environment. They will be creative and analytical problem solvers with a passion for excellent customer service
  • Smiling as you speak with our customers, our customers can hear the smile

What skills you will need:

  • 1 year of call center or customer service experience
  • Maintain regular and reliable attendance, including the daily schedule as assigned
  • Flexible with the working schedule; may be expected to work weekends, holidays and events
  • Computer proficiency with applications
  • Confidence in your self -motivation techniques
  • Eighteen (18) years of age or older on or before hire date
  • Minimum education of a High School diploma or GED
  • Professional appearance and conduct
Company Description
Our Mission:
Dialog Direct, a Qualfon company, is on a mission to help as many individuals as possible pursue their total vocation, create and an ever-growing number of career development opportunities, and be the partner of choice for all our clients.
Further your education and earn a college degree through our Qualfon University scholarship program
FREE access to personal and professional support through the Qualfon non-denominational chaplaincy program
We lead by example to ensure our amazing team members and supervisors embrace and live the Qualfon Mission & Values
Dialog Direct is dedicated to ensuring all team members have Fun@Work!

Dialog Direct a Qualfon Company

Why Work Here?

Fun at work? YES! It's a real thing!

Our Mission: Dialog Direct, a Qualfon company, is on a mission to help as many individuals as possible pursue their total vocation, create and an ever-growing number of career development opportunities, and be the partner of choice for all our clients. Further your education and earn a college degree through our Qualfon University scholarship program FREE access to personal and professional support through the Qualfon non-denominational chaplaincy program We lead by example to ensure our amazing team members and supervisors embrace and live the Qualfon Mission & Values Dialog Direct is dedicated to ensuring all team members have Fun@Work!

Address

2415 Austin Ave Suite 103
Whitewright, TX
75491 USA