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General Clerk III

Dextera Corporation
Washington, DC
  • Expired: July 17, 2021. Applications are no longer accepted.


The General Clerk III handles high priority information requests and be highly accountable and responsible for safeguarding sensitive information. This position will use his/her judgment, knowledge and experience to make administrative decisions, resolve issues and elevate issues in accordance with policy and guidelines. 


  • Properly handle Personally Identifiable Information (PII). 
  • Enter and update data in various systems, spreadsheets, and forms. 
  • Locate, track, and update files using USCIS National File Tracking System (NFTS), Central Index System (CIS), other USCIS systems, and a handheld barcode scanner; identify and resolve issues identified through system-generated error and recurring reports. 
  • Perform weekly and monthly audits on files. 
  • Perform file research using various systems, spreadsheets, and forms. 
  • Pick up, process, and deliver files upon request. 
  • Perform mail-room tasks such as logging mail, preparing and verifying file manifests, preparing and shipping boxes of files, etc. 
  • Photocopy or scan files or portions of files, to include bate-stamping as required. 
  • Monitor and maintain shared USCIS email boxes, retrieve and determine if further action is required, and forward to appropriate personnel. 
  • Type, proofread correspondence, reports, text and other written material from rough drafts or corrected copies.


  • High School Diploma or equivalent. 
  • Minimum of (1) one year experience with (a) supporting records and file management systems, and/or (b) providing clerical/administrative support. 
  • Experience with various USCIS systems such as CIS and NFTS. 
  • While performing the duties of this job, the employee is frequently required to lift 0-20 lbs. and regularly lift 21-50 lbs. 
  • Ability to use Microsoft Office (Word, Outlook, Excel) 
  • Must have an active Public Trust clearance and be able to and maintain the government security clearance. 

Dextera Corporation is an Equal Opportunity/Affirmative Action Employer. M/F/V/D are encouraged to apply. 

Dextera Corporation


Washington, DC
20529 USA



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