HAVE YOU BEEN AFFECTED BY THE CORONAVIRUS.? HAVE YOU LOST YOUR JOB, OUR YOU LOOKING TO CHANGE CAREERS? ARE YOU READY TO BE YOUR OWN BOSS? IF YOU ANSWER YES TO ANY OF THESE QUESTIONS THIS OPPORTUNITY IS FOR YOU.
WE HAVE JUST OPENED UP A REMOTE CALL CENTER WITH ARISE AND WE ARE LOOKING FOR PEOPLE WHO ARE INTERESTED IN WORKING AS A REMOTE 1099 INDEPENDENT CONTRACTOR . WE HAVE SEVERAL COMPANIES THAT NEED SUPPORT.
IF YOU HAVE NEVER WORKED IN THIS INDUSTRY WE WILL TRAIN YOU!!!
A great way to gain experience is by working for a call center company that has already registered to use the Arise Platform. It’s the first step in gaining knowledge about the industry, and the details of providing services to clients using the Arise Platform, before starting your own company. Many of the thousands of small call center companies using the Arise Platform are hiring agents.
Interested in this opportunity- Please fill out the questionaire.
PAY: The pay can range anywhere from $9.00 to $15.00 per contract.
PURPOSE OF POSITIONS:
The Work at Home Customer Service Reps will handle customer inquiries and services for several companies. You will provide inbound calls as well as internet responses to customers.. While speaking with the Customer on the phone, CSR?s will
address and research customer inquiries and provide appropriate and accurate information.
Call Center The Agent is responsible for responding to telephone inquiries and concerns using
approved procedures and guidelines while ensuring quality and integrity of the call.
Answers questions on various issues such as child support payments history and account histories.
Resets Personal identification of callers unable to self-serve in the Interactive Voice Response system.
Gathers information, researches/resolves inquiries and appropriately documents customer calls.
Ability to read and interpret documents on file.
Understand and retain a large amount of information.
Associate should have the skills to answer and respond professionally to escalate calls, should they arise.
Communicates appropriate options for resolution in a timely manner
Review?s the customer needs and informs customers of services and resources available to them.
Maintains adherence (attendance, punctuality, use of AUX time).
Maintain and adhere to Client Guidelines regarding Confidentiality of the cases and documents reviewed.
All other duties as assigned
Call Center hours: - Schedules may vary.
These Contracts can be Part-Time or Full-Time
EDUCATION / SKILL / EXPERIENCE REQUIREMENTS:
High School diploma or GED
Bilingual a Plus
Excellent communication and listening skills
Computer literacy and ability to use multiple programs
Attention to detail and problem solving
Suggested Typing Minimum of 30 -35 WPM
This is not an offer of employment. It is an opportunity to enter into a business-to-business relationship with Arise.