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Customer Service Assistant

Designmaster Furniture Hickory ,NC
  • Posted: 22 days ago
  • Part-Time
Job Description

Responsibilities:

  • Sort through daily receivers for COM
  • Tag COM to appropriate order and hand off for processing
  • Maintain COM orders/receivers to follow up with dealer or CSR
  • Send acknowledgments to dealers daily via email or fax
  • Confirm acknowledgment received
  • Filing
  • Maintain CSR file drawers to archive files at the end/beginning of each year

Education and Experience:

  • High school diploma, general education degree or equivalent
  • Knowledge of customer srevice principles and practices
  • Proficient in basic computer skills including Microsoft Excel, Word & Outlook Express
  • Knowledge of administrative procedures

Key Competencies:

  • Interpersonal skills
  • Communication skills - verbal and written
  • Listening skills
  • Problem analysis and problem-solving
  • Attention to detail and accuracy
  • Ability to multi-task, prioritize and manage time efficiently
  • Organizational skills
Company Description
Designmaster Furniture is a privately owned, biblically-based Christian company, a lead in it's niche, founded on values of quality, integrity, and service. We are a solid, profitable, growing furniture manufacturing company celebrating our 31st year of business.

Designmaster Furniture

Designmaster Furniture is a privately owned, biblically-based Christian company, a lead in it's niche, founded on values of quality, integrity, and service. We are a solid, profitable, growing furniture manufacturing company celebrating our 31st year of business.

Address

1283 23rd St SE
Hickory, NC
USA

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