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Customer Service Representative Front Desk (Entry Level)

Derstine's Inc. Sellersville, PA
  • Expired: 28 days ago. Applications are no longer accepted.

Job Description

Benefits Offered Vision, Medical, Life, Dental, 401KEmployment Type Full-Time

Position Summary:

  • Provide unparalleled customer service and sales support to Derstine’s Inc. Customers and Sales Representatives. Respond to and resolve inquiries and questions from customers regarding Derstine’s full line of products and orders.

Duties and Responsibilities:

  • Provide assistance for both retail & distribution customer orders
  • Communicate and work with internal departments and individuals, including Sales, Finance, Warehouse & Transportation
  • Create and edit sales quotations and sales orders
  • Create and print customer invoices
  • Create sales return authorizations
  • Document and respond to customer complaints
  • Document and follow up on new customer leads and sales opportunities
  • Inform customers of product promotions and specials

Additional Duties and Responsibilities:

  • Work with purchasing staff to manage & maintain product descriptions
  • Process UPS shipments

Position Requirements:

  • Knowledge and understanding of food service and food service distribution preferred
  • Computer proficiency, including Microsoft Office Suite
  • Knowledge and understanding of SAP business software a plus

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran, or other protected status.

Derstine's Inc.

Why Work Here?

Exceptional team with state of the art WMS practices and room for growth.


Sellersville, PA