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Customer Service Representative

Dependable Service Plumbing and Air
Pawleys Island, SC
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Dependable Service Plumbing and Air has been serving our community since 2004. Our family-owned and operated team strives to provide everything our clients need for their home or business, from drain cleaning to air conditioner repairs, with an unmatched level of workmanship and professionalism. What sets us apart from our competitors is our reputation for providing the highest quality service in the Grand Strand area. We pride ourselves on providing our employees with top pay, excellent benefits, and a family atmosphere. We currently have an opening for an upbeat and professional Customer Service Representative.

Why work for Dependable Service Plumbing and Air?

  • Competitive pay based on experience
  • Comprehensive Benefits Package
  • Simple IRA with Company Matching
  • Medical Reimbursement
  • Paid Holidays
  • Paid Vacation
  • Work Life Balance
  • Great reputation built around loyal customer base

Pay Rate: Depending on Experience

Work Hours: Mon – Fri, 8:30 a.m. – 5:00 p.m. (Rotational Evening and Weekend On Call)

Position Summary: As a Customer Service Representative for Dependable Plumbing and Air, you will be the front line of support for clients and all company staff, ensuring satisfaction with products, services, and features. This support team member will provide meaningful interactions with all those placed on their path with the goal to be inviting and build long term relationships.

Essential Functions:

  • Clearly Communicates and provides Ultimate Client Experience
  • Answer and route all incoming calls
  • Setting up and scheduling service calls according to company policies
  • Assist Service Dispatcher as needed
  • Educate customers about our products and services
  • Resolve customer concerns
  • Participate in outbound calling initiatives
  • Maintain and promote positive image of Company
  • Order entry for new or additional products/services
  • Maintains customer accounts
  • Other duties as assigned


  • High school diploma or equivalent
  • Aggressive self-starter
  • Able to multi-task and answer a multi-line phone system
  • Advanced customer service skills
  • Empathy, Dependability and Adaptability
  • Strong data entry skills
  • Excellent verbal and written communication skills
  • Professional phone etiquette
  • Strong attention to detail

Dependable Service Plumbing and Air


Pawleys Island, SC



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