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Case Manager Assistant

Dependable Health Services Rapid City, SD
  • Expired: over a month ago. Applications are no longer accepted.

Dependable Health Services is seeking Case Manager Assistants to work full time (40 hours per week) in support of the South Dakota Army National Guard

The purpose of this requirement is to provide Medical and Dental Non-clinical Case Management and administrative Care Coordinator staffing in support of Individual Medical Readiness (IMR).

Responsible for tracking medical status of ALL assigned Soldiers.

Qualifications: SDARNG Office of the State Surgeon’s (OSS) requires experienced Administrative Care Coordinators for support services. The Administrative Care Coordinators may be filled at a minimum by a prior or current military Medic/Corpsman, or by an applicant with at least one year of relevant medical background such as a medical records clerk.

Responsible for medical charting in eCase.

Request profile exams/evaluations and audiology exams at physical exam center.

Coordinate Soldier treatment plans with appropriate medical facilities.

Maintain automated referrals indicated in MEDCHART.

Submit case processing, medical documentation, and profile concerns to military/contacted provider.

Attend PHA events as determined by the needs of the state and the individual units.

Ensure those Soldiers referred by a provider are followed by the case management team.

Manage Soldier’s care from the identification of the condition to when the Soldier is either:

- Considered medically ready.

- Administratively separated from the military.

Follow the regulations and policies applicable to Individual Medical Readiness (IMR) and deployment, to include AR 40-501 and other applicable guidance.

Ensure all medical documentation received from the Soldier and/or their medical team is received and placed in appropriated electronic record, as well as the Soldier’s hard copy record.

Maintain Soldier medical records in accordance with AR 40-66.

Provide Records Custodian or delegate with all relevant medical/dental documentation.

Obtain release of information from Soldier.

Educate Soldiers on resources available to improve medical and dental readiness.

Maintain Health Insurance Portability and Accountability Act of 1996 (HIPAA) standards and guidelines. Contractor’s personnel are required to complete and pass the annual HIPAA training before access to any medical application or system. All individuals shall also sign a Business Associate Agreement created by the COR before any access to protected health information.

Review and track health assessment (PHA, SRP) lab results contact SM and educate on lifestyle modifications.

Upload medical documents of case managed Soldiers into Health Readiness Record (HRR).

Stamp all medical documents for verification after uploading.

Index uploaded medical documents.

MODS entry of immunizations, designation of pregnancy, eye exams, medical warning tags.

Provide all medical documents received for case management to Records Custodian to be filed using a document evidencing transfer of custody from the contractor to the government. Copy of each supporting transfer document shall be provided to the COR at the end of each month no later than 7 calendar days at the end of the month.

Contractor will ensure all administrative charting in eCase is completed.

Track medical appointments by communication with unit to ensure Soldier attendance and submission of follow up documentation.

Log in eCase any contact with SM (email, voice call, or personal interview).

Communicate with delegated government personnel to track compliance versus noncompliance.

Run MEDPROS report Post PHA/SRP event.

Monitor MEDPROS to ensure all scheduled services are completed/updated and current medical status is reflected.

Report Medical Readiness to the Commander or his/her designated representative.

Ensure Soldiers with T3, T4, P3 or P4 profiles are case managed in the eCase module.

Dependable Health Services


2823 West Main, Rapid City, SD 57702
Rapid City, SD