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Social Service Specialist 1-Protective Services Specialist

Department of Justice State of Oregon Portland, OR

  • Expired: September 18, 2020. Applications are no longer accepted.

Initial Posting Date:


Application Deadline:



Department of Human Services

Salary Range:

$4,030 - $6,178

Position Type:


Position Title:

Social Service Specialist 1-Protective Services Specialist

Job Description:

We want you to join our team!

Do you want the opportunity to make a positive impact on the lives of children in need of support? Do you want to be part of a diverse workforce that collaborates and learns from each other to improve services that support children, families and communities? Then, we want to hear from you!

The Office of Child Welfare, part of the Oregon Department of Human Services, is looking for 1 (one) dedicated and compassionate individual.


"To help Oregonians in their own communities achieve well-being and independence through opportunities that protect, empower, respect choice and preserve dignity."


For more information on Child Welfare programs please click here.


Employees in these positions protect children's safety and support families. CPS workers conduct child safety assessments of alleged child abuse or neglect to determine if a child has been or is at risk of being harmed. Child welfare professionals must balance an array of issues, including needs of the child and the family, as well as legal requirements.

Child welfare professionals conduct assessment and fact-finding interviews to obtain and assess mental, physical, environmental and social status of caregiver. Assess interview information to determine appropriate child placement and ensure least restrictive environment, take action to reduce risk to child by providing emergency, crisis intervention. Determinations are made in consideration to each family's circumstances.

Please click here to watch our video and learn more about this work.

Requires some travel. The duties in this position include work with challenging and at times hostile clients; in sometimes unsafe and unsanitary home environments. Work requires ability to prioritize work related to child safety and respond quickly to emergent situations. This work is performed during various shifts that may include the traditional work week, swing shift, evenings, and weekends. Working hours may be adjusted within a given week to provide services.


When you join the Department of Human Services, you join a community of nearly 10,000 employees dedicated to Oregon's most vulnerable population. Career growth and development is encouraged through ample training and committee participation opportunities. The State of Oregon offers excellent benefits, including low-cost, high-coverage health insurance, generous time-off, and a competitive retirement plan.


To be considered for an interview, you must submit all required documents and your application material must reflect that you meet the requirements.

  • A bachelor's degree in Human Services or a field related to human service;


  • A bachelor's degree unrelated to Human Services and either:

  • One year of Human Services related experience;


  • Completion of coursework equivalent to certification consistent with Oregon Caseworker Competency;


  • An associate degree and either:
  • Two years of Human Services related experience;


  • One year of Human Services related experience and related training, coursework or certification consistent with Oregon Caseworker Competency.


  • Knowledge or skill with behavior management techniques.
  • Skill in interviewing to gather data needed to assess needs of individuals and families.
  • Skill in preparing written case narratives and reports.
  • Skill in interpreting and applying laws, rules, and guidelines.
  • Ability to use informed practices that are inclusive of the child and family's language, race, and culture.

The most qualified candidates will possess the following attributes, skills, and areas of experience as they relate to the position:

  • Knowledge or skill with crisis intervention or conflict resolution techniques.
  • Experience conducting investigations and/or formal reviews to assess compliance with standards, policies, regulations or laws.
  • Skill in defining and explaining complex rules and guidelines in a variety of settings.
  • Skill in writing reports, such as case plans, court reports and investigative reports that include conclusions and recommended action.
  • Ability to engage children and families under time-sensitive and difficult circumstances, to gather information and make informed decisions.
  • Ability to input and retrieve data efficiently and effectively.
  • Experience engaging and working with community partners and organizations.

Finalists will be subject to a computerized criminal history and abuse check. Adverse background data may be grounds for immediate disqualification. Successful candidates for this position must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following convictions are likely to result in being disqualified for this position: Felony Convictions, Computer theft, identify theft and fraud. CJIS Clearance is done at the conditional job offer.

Requires valid driver's license.


  • External Applicants: Click on the "Apply" button and submit your application. Make certain your profile or resume reflects the most updated experience and education to receive full consideration. View this video for help.

  • Veterans: If you are claiming Veterans Preference points, please ensure to complete the tasks in Workday during the application process and upload your documents (DD214 / Disability) if wanting to receive Veterans preference. For questions about documentation, please visit: Veterans Resources or call the Oregon Department of Veterans' Affairs at: 1-800-692-9666.

  • Internal Applicants (this includes Current State of Oregon employees): Apply via your employee Workday account. Make certain your profile or resume reflects the most updated experience and education to receive full consideration. View this job aid for help.


Your candidate profile, cover letter, and resume are the perfect opportunity to highlight your interest in the position and showcase the amazing skills and experience, making you the best candidate for the position. The work experience and/or education section of your application must clearly demonstrate how you meet all the minimum and special qualifications listed above. We do not accept a resume in place of the completed application. For additional tips, please visit the Oregon Job Opportunities page, Resources for Job Seekers.


Applicants must be authorized to work in the United States. Applicants who require VISA sponsorship will not be considered at this time.

This position is represented by the Service Employees International Union (SEIU). Note: this recruitment may be used to fill future vacancies.

For questions about the job duties or application process, please contact Please be sure to include the job requisition number.

If you need an accommodation under the Americans with Disabilities Act (ADA) to participate in the application or selection process, please contact our office at

Have questions about Workday, and want some tips on understanding the state application process? Check out this link:

DHS commits to inclusive excellence by advancing equity and diversity in all that we do. We are an affirmative Action/Equal Opportunity employer and encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQ community members, and others to help us achieve our vision of a diverse and inclusive community.

Department of Justice State of Oregon


Portland, OR



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