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Customer Service Representative

Dental Care Group Aventura, FL
  • Posted: 26 days ago
  • $10 to $14 Hourly (plus commission)
  • Full-Time
  • Benefits: Vision, Medical, Life Insurance, 401k, Dental

Dental Care Group is looking for a confident and highly motivated individual that's interested in joining our patient care center to support the growth of the practice. As a Customer Service Representative, you will make outbound calls to generate appointments and market the dental practice. This role is the first contact our patients have; therefore, you must have a cheerful personality, incredible customer service skills, and sales tenacity.

Duties & Responsibilities:

  • Meet and exceed monthly new patient quotas through outbound cold calls, inbound calls and referrals.
  • Maintain high activity standards (number of outbound calls per day, referrals, etc.)
  • Extensive outbound calls in an 8 hour work day, 35 minimum calls per day
  • Receive inbound calls and assist patients in scheduling appointments
  • Identify and qualify prospects by telephone and through cold calls
  • Provide an amazing customer experience to all patients.

Knowledge, Skills & Abilities Required:

  • Minimum of 1 year of Call Center experience, preferably in sales or appointment setting.
  • Highly motivated to achieve and exceed goals
  • Excellent verbal, written, and presentation skills
  • Must be a go-getter, self-starter, and eager to work!
  • Positive, competitive and determined attitude
  • Flexible schedule - must have the ability to work rotating Saturdays. Center Hours are 7:30am - 6:30pm, Mon-Fri, 8:30 - 2:00pm Sat
  • Must have a polished appearance
  • Stable work history showing longevity and tenure with previous employers
  • Fluent in Spanish is a plus

Dental Care Group offers a competitive package, for Customer Service Representative, which includes:

· Competitive base salary plus incentives

· Medical, Dental, Vision, & Short Term Disability

· Paid Time Off

· 401K with company matching

Dental Care Group

Why Work Here?

Join a growing and family oriented Dental practice!

Since 1972, The Dental Care Group has provided the Pembroke Pines and Aventura communities with state-of-the-art dental care in a friendly, professional environment. It is our goal to give each patient high-quality, personalized care, and to treat each patient as an individual. We are considerate of your feelings, needs, and special requests to ensure your experience with us is enjoyable. Our comprehensive suite of dental services provides everything you need to optimize your oral health and give you the beautiful smile you've always wanted.

Address

2797 NE 207th St Aventura, FL 33180
Aventura, FL
USA

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