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IT Systems Engineer

Anchorage, AK
  • Posted: over a month ago
  • Full-Time
Job Description

Progressive IT company seeking a talented, and dedicated Systems Engineer who wants to learn and grow. We want someone who has the ambition and talent to influence the success of our projects. We are a positive and hardworking group of dedicated employees, and we want to add another member to our family!

The primary functions of this position are as follows:

  • Some Project Design and Planning
  • Project Implementation
  • Deploying cloud services (Office 365, Azure, Citrix VDA, etc.)

This position provides training, opportunity, and even assistance in gaining certifications for qualified individuals meeting performance goals.

Detailed Duties and Responsibilities

  • Acting as a point of technical escalation and handling escalations to the point of completion
  • Mentorship and guidance for less experienced employees
  • Perform occasional Sales Engineering as qualified
  • Provides advanced technical support for project implementations
  • Occasionally create System Design Documents
  • Occasionally research product selections to meet client objectives
  • Explicit escalations: Escalations that have been explicitly escalated up to a System Engineer
  • Develop in-depth knowledge of our company’s products and services.
  • Ensure self-improvement through experience, observation, introspection, reading and discussion (you are responsible for your own development and career)
  • Attend trainings and stay up to date on the latest technology trends.
  • Mentor other technical staff members to accelerate their professional development and to ensure transfer of skills, knowledge, and professional practice as well as company values and best practices.



  • High school diploma or equivalent
  • Five years or more in I.T. business as a field technician
  • With an associate degree or better in an IT field, only three years of experience will be required.
  • Advanced proven ability and knowledge to effectively troubleshoot network issues including routers, firewalls, cabling, servers, workstations, laptops, hardware, and software
  • Ample experience with business network Systems required
  • Responsiveness and proactive mindset
  • Ability to effectively prioritize tasks

Computer Skills (should have experience with the all the following)

  • Knowledge of Internet protocols (HTTP, TCP/IP, etc.)
  • Windows Operating Systems, including Windows Desktop and Server
  • Server roles, including Active Directory, DHCP, DNS, Group Policy, Print Services, File Services
  • Server virtualization platforms, including Hyper-V and VMware
  • Router and firewall technologies, including IP routing, NAT, and VPN
  • IPv4 Networking, including IP subnet planning and VLANs
  • Microsoft Exchange
  • Microsoft 365
  • MS SQL 2005-2016 Server Support
  • Windows RDS
  • Common desktop software, including Microsoft Office Suite, Internet Explorer, Google Chrome, and Mozilla Firefox
  • Backup & Disaster Recovery solutions, including Veeam, Acronis, and Azure
  • Virus/malware prevention and eradication techniques
  • Basic scripting (batch, PowerShell, etc.)

Certificates, Licenses, Registrations

  • Microsoft Certified Professional having passed any server related exam
  • Three or more MS certificates (current)
  • CCNA or Sophos Certified Architect (preferred)
  • An associate degree or better in an IT field (preferred)

Other Skills & Abilities

  • An incredible proven ability to troubleshoot high level technical issues and design solutions
  • A working knowledge of the prevalent and latest Microsoft Windows workstation and server environments
  • Ability to configure and troubleshoot business Internet connectivity and security
  • Excellent customer service skills
  • Excellent written and oral communications skills
  • Ability to effectively document technical work


  • 401(k) Retirement with company contribution
  • Medical Insurance - with 100% of employee's premium paid by the company
  • Dental and Vision Insurance - with 100% of employee's premium paid by the company
  • Paid Time Off - 4 weeks per year plus 7 holidays
  • Reimbursements - auto mileage, cell & Internet, and parking fees



Anchorage, AK



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